Night-Shift US Customer Success & Support Specialist

Techsol IT; Karachi Division; Presencial; PKR 1.016.000 - 1.216.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance & OPD

Annual leaves

Referral Rewards

Annual Increment

Loan facility

Employee Appreciation Programs

Descripción de la vacante

Techsol IT in Karachi is hiring an International Sales & Customer Success Specialist to assist US-based clients via calls and chats, resolving inquiries and delivering exceptional service. Location: Shahra - e - Faisal. Night shift starts 6:00 PM. 20 positions. Base salary and potential commission with take-home of 130K–150K.

Role requires strong English with American accent, minimum Matric/O Levels (Bachelor’s a plus), and basic MS Office skills. Fresh graduates welcome to apply.

Formación

• Excellent English communication skills with a clear American accent.
• Minimum Matric/O Levels; Bachelor’s is a plus.
• 18+ and basic computer/MS Office skills required.
• Fresh graduates are encouraged to apply.
• Customer service/call center experience preferred.

Responsabilidades

• Handle high-volume calls/chats from US customers and resolve inquiries.
• Provide accurate information and troubleshoot customer issues.
• Deliver professional, empathetic customer service.
• Use CRM and other support software while handling customers.

Conocimientos

Customer service

English communication

US client handling

CRM software

Educación

Matric/O Levels

Bachelor’s degree (plus)

Herramientas

MS Office

CRM software

Descripción del empleo

Techsol IT in Karachi is hiring an International Sales & Customer Success Specialist to assist US-based clients via calls and chats, resolving inquiries and delivering exceptional service. Location: Shahra - e - Faisal. Night shift starts 6:00 PM. 20 positions. Base salary and potential commission with take-home of 130K–150K.

Role requires strong English with American accent, minimum Matric/O Levels (Bachelor’s a plus), and basic MS Office skills. Fresh graduates welcome to apply.