Night-Shift IT Support Specialist

Level 3 BOS; Karachi Division; On-site; PKR 558,000 - 781,200; Full time

Job summary

A technology service provider in Karachi is seeking an experienced Executive IT Support for night shifts. The role involves providing technical assistance, troubleshooting issues, and ensuring smooth IT operations for end-users. Ideal candidates will have at least 2 years of IT support experience and be proficient in managing Windows Servers, Office 365, and network configurations. This position offers opportunities for career growth within the IT department.

Qualifications

• Minimum 2 years of experience in an IT support/help desk role.
• Hands-on experience in configuring and supporting computer hardware, software, and networks.
• Certifications (A+, Network+, Microsoft) preferred but not mandatory.

Responsibilities

• Provide technical support to employees for all IT-related issues.
• Administer and maintain systems such as Active Directory and Azure.
• Troubleshoot, resolve, and document end-user system issues efficiently.

Skills

Good English communication

Troubleshooting Windows Servers

Analytical and problem-solving skills

Advanced proficiency in Microsoft Office

Experience with video conferencing systems

Understanding of wireless networks

Ability to work under pressure

Communication of technical issues

Education

BSCS / MCS or equivalent degree in IT

Tools

Office 365

VMWare

Hyper-V

Cloud Solutions

Job description

A technology service provider in Karachi is seeking an experienced Executive IT Support for night shifts. The role involves providing technical assistance, troubleshooting issues, and ensuring smooth IT operations for end-users. Ideal candidates will have at least 2 years of IT support experience and be proficient in managing Windows Servers, Office 365, and network configurations. This position offers opportunities for career growth within the IT department.