Night-Shift Channel Solutions Product Consultant

5101 S&P GLOBAL PAKISTAN (PRIVATE) LIMITED; Islamabad; On-site; PKR 450,000 - 750,000; Full time

Job summary

S&P Global Market Intelligence is seeking a Channel Solutions Product Consultant to assist data feed and cloud service clients, improve technical knowledge through UAT and SQL, and provide high-quality support for feed-based products.

You will log issues in Salesforce, document solutions, and work with global teams to resolve client concerns and capture improvement opportunities. Night shifts may apply, with weekend coverage as needed.

Qualifications

• Experience using Outlook, Word and PowerPoint.
• Knowledge of corporate financial statements (income statement, balance sheet, cash flow).
• Excellent written and verbal communication, detail-oriented and able to multitask.

Responsibilities

• Respond to inquiries for data feed and cloud service clients.
• Improve technical expertise with UAT, Excel, and SQL.
• Provide professional, timely, quality support of feed-based products.
• Record client issues in Salesforce.
• Document new solutions and product updates.
• Collaborate with internal teams to address client concerns and route sales leads.
• Stay current on existing and new product offerings.

Skills

Excel

PowerPoint

Outlook

SQL

Communication

Attention to detail

Team player

Multitasking

Learning mindset

Tools

Salesforce

Job description

S&P Global Market Intelligence is seeking a Channel Solutions Product Consultant to assist data feed and cloud service clients, improve technical knowledge through UAT and SQL, and provide high-quality support for feed-based products.

You will log issues in Salesforce, document solutions, and work with global teams to resolve client concerns and capture improvement opportunities. Night shifts may apply, with weekend coverage as needed.