Multi-Brand Technical Support Engineer | Training & Growth

esco.pk - Electronic Security Company; Saddar; Sur place; PKR 350 000 - 650 000; Plein temps

Avantages offerts par ce poste

Salary progression

Commissions

In-house training

Certifications

Health benefits

Company laptop

Transportation

Smartphone with data plan

Multi-brand exposure

Résumé du poste

ESCO Pakistan is hiring Technical Support Engineers who learn fast and aim to be genuinely proficient within a year. You’ll join a dedicated technical enablement team offering structured theory, hands-on lab work on live equipment, and access to principal training resources from day one.

This multi-brand role covers Hikvision, EZVIZ, Bosch, ITC and more, building deep technical depth and helping with on-site and remote support.

Qualifications

• Bachelor's degree in Engineering, Computer Science, IT, or related field.
• Fast learner; we care more about how quickly you absorb a new system.
• Strong communication and presentation skills; client-facing early.
• Understanding of low-voltage security systems and IP networking.
• Able to work independently on client sites.
• Detail-oriented, organized, and methodical problem-solving.

Responsabilités

• Provide technical support to clients on-site and remotely — troubleshooting, commissioning, routine maintenance
• Conduct site surveys and prepare BoQs for prospective clients
• Maintain product comparison sheets for the sales and pre-sales teams
• Build technical depth through in-house training programme, product documentation, and principal support channels
• Progress to delivering in-house trainings and client presentations on new products and technologies
• Feed back insights on product performance, competitor activity, and client requirements to sharpen how we sell
• Route inbound technical queries to the right department

Connaissances

Fast learner

Communication skills

Presentation skills

IP networking

Low-voltage security systems

Formation

Bachelor's degree in Engineering, Computer Science, IT

Outils

BoQ preparation

On-site testing equipment

Description du poste

ESCO Pakistan is hiring Technical Support Engineers who learn fast and aim to be genuinely proficient within a year. You’ll join a dedicated technical enablement team offering structured theory, hands-on lab work on live equipment, and access to principal training resources from day one.

This multi-brand role covers Hikvision, EZVIZ, Bosch, ITC and more, building deep technical depth and helping with on-site and remote support.