Multan Computer Support Specialist — Client Tech Help

BuySphere Retail Staffing; Multan; On-site; PKR 4,482,000 - 6,064,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Performance bonuses

Accommodation provided

Job summary

BuySphere Retail Staffing is seeking a Computer Support Specialist in Multan to provide technical assistance and ensure the smooth operation of client computer systems. You will work with a team to resolve issues and deliver exceptional service.

Responsibilities include troubleshooting hardware and software, installing and maintaining systems, and guiding users via phone, email or in person, with strong documentation and escalation when needed.

Qualifications

• Bachelor's degree in Computer Science or related field preferred.
• Proven experience as a Computer Support Specialist or similar role.
• Strong knowledge of computer systems, hardware and software.
• Excellent communication and customer-service skills.
• Ability to prioritize tasks and manage time effectively.

Responsibilities

• Troubleshoot hardware and software issues for clients.
• Install, configure and maintain computer systems and peripherals.
• Provide technical assistance via phone, email or in-person.
• Identify and escalate complex issues to the appropriate team.
• Maintain accurate records of support requests and resolutions.
• Conduct regular maintenance checks for optimal performance.
• Keep up-to-date with latest technology trends.

Skills

Troubleshooting

Hardware knowledge

Software knowledge

Communication skills

Customer service

Time management

Education

Bachelor's degree in Computer Science

Job description

BuySphere Retail Staffing is seeking a Computer Support Specialist in Multan to provide technical assistance and ensure the smooth operation of client computer systems. You will work with a team to resolve issues and deliver exceptional service.

Responsibilities include troubleshooting hardware and software, installing and maintaining systems, and guiding users via phone, email or in person, with strong documentation and escalation when needed.