Contract Computer Support Specialist — Multan

SafeHarbor Logistics; Multan; On-site; PKR 4,798,000 - 5,747,000; Part time

Job summary

SafeHarbor Logistics in Multan, Pakistan, is seeking a Computer Support Specialist on a contract basis to provide technical support and troubleshooting for clients. You will diagnose hardware and software issues, install and maintain systems, and assist with user accounts and password resets.

The role requires at least 2 years of relevant experience, strong Windows and MS Office knowledge, and excellent communication skills.

Qualifications

• Minimum of 2 years of experience in a similar role.
• Strong knowledge of computer hardware, software peripherals and networking concepts.
• Excellent problem-solving skills and ability to think critically under pressure.
• Familiarity with Windows operating systems and Microsoft Office Suite.
• Proven customer service experience with excellent communication skills.
• Ability to work independently as well as part of a team.

Responsibilities

• Provide technical support and troubleshooting assistance to clients via phone, email, or in-person.
• Diagnose and resolve hardware and software issues.
• Install, configure, and maintain computer systems and applications.
• Set up new user accounts and assist with password reset requests.
• Train clients on how to use computer systems and software programs.
• Document all support interactions and resolutions in our ticketing system.
• Escalate complex issues to senior technicians or vendors when necessary.

Skills

Hardware

Networking

Windows OS

MS Office

Customer Service

Communication

Teamwork

Tools

Microsoft Office

Ticketing system

Job description

SafeHarbor Logistics in Multan, Pakistan, is seeking a Computer Support Specialist on a contract basis to provide technical support and troubleshooting for clients. You will diagnose hardware and software issues, install and maintain systems, and assist with user accounts and password resets.

The role requires at least 2 years of relevant experience, strong Windows and MS Office knowledge, and excellent communication skills.