Monitoring Solution Specialist

HR Ways; Islamabad; On-site; PKR 670,000 - 1,339,000; Full time

Benefits offered by this job

Medical Insurance

Provident Fund

EOBI

Job summary

HR Ways is hiring a Monitoring Solution Specialist to design and deploy monitoring across applications, infrastructure and networks in Islamabad. The role covers on‑premises and cloud environments using Dynatrace, AppDynamics, Datadog, Splunk and SolarWinds, with alerting and automation to minimize downtime.

You will work with IT teams to implement dashboards, scripts, and governance, ensuring reliable uptime and performance in a dynamic, onsite environment.

Qualifications

• Experience deploying, configuring and managing monitoring solutions (Dynatrace/AppDynamics/Datadog/Splunk/SolarWinds).
• Hands-on with cloud environments (AWS/Azure/GCP) and containerized services (Docker/Kubernetes).
• Experience integrating monitoring with ITSM or ticketing systems.

Responsibilities

• Design, implement, and configure monitoring solutions for applications, infrastructure and networks.
• Set up monitoring agents, data collection and alerting for on‑premises and cloud assets.
• Develop dashboards and reports to visualize performance and incidents.
• Investigate incidents and coordinate with ops/dev teams to resolve issues.

Skills

Dynatrace

AppDynamics

Datadog

Splunk

SolarWinds

Docker/Kubernetes

AWS/Azure/GCP

ITSM Integration

Education

Bachelor's or Master's in Computer Science

Tools

ITSM/Ticketing Systems

Job description

About the job Monitoring Solution Specialist

We're actively hiringfor Monitoring Solution Specialist (Dynatrace / AppDynamics / SolarWinds / Datadog / Splunk) Islamabad - Onsite

Client Company Introduction:

A Leading Pakistan's Premium IT Solutions provider, operating formore than 40 years (having a 500+ workforce), is hiring for its Islamabad office.

Key Responsibilities

• Design, implement, and configure monitoring solutions (e.g. Dynatrace, AppDynamics, Datadog, Splunk, SolarWinds etc.) for applications, infrastructure, and networks monitoring.
• Set up monitoring agents, data collection, and alerting systems for critical IT assets, both on-premises and in the cloud.
• Integrate monitoring systems with existing IT operations tools (e.g., ITSM, ticketing, and incident management systems) to automate alerts and incident responses.

System and Application Monitoring:

• Develop and configure comprehensive monitoring strategies for all layers of IT systems, including Application, hardware, operating systems, databases, and networks.
• Ensure key metrics are captured, including system uptime, performance, transaction latency, resource utilization, error rates, and other business-critical indicators.
• Monitor On-Premises, Cloud Environments (AWS, Azure, Google Cloud) and containerized applications (Docker, Kubernetes) to ensure optimal performance and resource utilization.

Alerting and Incident Management:

• Design and implement alerting systems based on thresholds and key performance indicators (KPIs) to notify stakeholders of potential issues.
• Investigate, troubleshoot, and resolve monitoring-related incidents, ensuring minimal system downtime and performance degradation.
• Work with operations, development, and support teams to resolve system issues and improve the effectiveness of the monitoring solution.

Data Analytics and Reporting:

• Collect and analyze monitoring data to identify trends, patterns, and potential risks to system availability and performance.
• Develop custom dashboards and reports to visualize system performance, availability, and incident trends.
• Provide actionable insights to improve system reliability and optimize resource allocation.

Continuous Improvement and Automation:

• Continuously evaluate and improve monitoring coverage, ensuring new systems, applications, and technologies are properly monitored.
• Automate monitoring tasks and workflows, including alert escalation, ticket creation, and issue resolution.
• Keep abreast of industry best practices, new monitoring tools, and emerging technologies to enhance monitoring capabilities.

Collaboration and Cross-Functional Support:

• Collaborate with infrastructure, DevOps, and security teams to ensure end to end visibility across the entire IT ecosystem.
• Provide training and support to internal teams on how to interpret monitoring data and respond to alerts.
• Act as a subject matter expert (SME) for monitoring systems, providing guidance on monitoring tool configuration, optimization, and troubleshooting.

Documentation and Knowledge Management:

• Document monitoring system configurations, workflows, and processes for future reference and training.
• Maintain a knowledge base of common issues, alerts, and resolutions to improve incident management efficiency.

Requirements:

• Proven experience in deploying, configuring, and managing monitoring solutions (e.g. Dynatrace, AppDynamics, Datadog, Splunk, SolarWinds etc.).
• Hands-on experience with monitoring applications, systems, cloud environments (AWS, Azure, GCP), and containerized services (Docker, Kubernetes).
• Experience with automated monitoring and incident response workflows, including integration with ITSM or ticketing systems.
• Familiarity with Application, infrastructure monitoring, including networks, servers, and storage systems.

Qualifications:

• Bachelors or Masters degree in Computer Science or a related field.

Experience: 1-2 Years

Timing: Rotational Shifts Morning 9am to 5:30pm, Evening and Night

Working Days: Monday to Friday

• Market competitive salary
• Ongoing training and professional development opportunities.
• A collaborative and dynamic work environment.
• Medical Insurance
• Employee Provident Fund
• EOBI