MHPSS Wellbeing Center Lead

Pakistan Centre for Philanthropy; Peshawar City Tehsil; On-site; PKR 1,200,000 - 2,400,000; Full time

Job summary

Relief International is seeking a Wellbeing Centre MHPSS Officer to lead day-to-day service delivery at RI’s wellbeing centers. You will provide assessment, counselling and structured psychosocial support with supervision of assistants, coordinating with mobile teams and hotline services across eight RI districts.

The role requires a Master’s in Clinical/Counselling Psychology and at least four years’ relevant experience, with strong English, Pashto and Urdu communication and a commitment to

Qualifications

• Master’s degree in Clinical or Counselling Psychology, or a Psychology degree with recognized postgraduate clinical training and supervised practice appropriate to the role.
• At least four years of relevant psychological or MHPSS service experience, including supervised casework.
• Competence in psychological assessment, counselling, structured interventions, risk recognition and safe referral within a non-prescribing professional scope.
• Experience coordinating service schedules and guiding assistants or support staff while maintaining clear clinical and administrative responsibilities.
• Strong informed-consent, confidentiality, safeguarding and professional-boundary practices.
• Effective Pashto, Urdu and English communication; travel within the district when required.
• Training in approved focused psychological interventions, Psychological First Aid or family and adolescent support.
• Experience in wellbeing centers, humanitarian programmes, community mental health or integrated referral services.
• Familiarity with approved MHPSS outcome measures, participant feedback and service-quality improvement.

Responsibilities

• Organize daily service schedules, appointments and safe reception with the Assistant; maintain private consultation rooms and confidential spaces.
• Explain the center’s services, eligibility and feedback options in accessible language for women, girls and other vulnerable participants.
• Coordinate appointment capacity, waiting lists and essential materials with the Coordinator; ensure care time and documentation are balanced.
• Undertake consent-based psychological assessment of distress and needs; review care plans through clinical supervision.
• Deliver individual and group psychosocial support and counselling following approved protocols; document progress and clinical closure.
• Provide family, caregiver and adolescent wellbeing activities; refer medication decisions beyond competence to qualified clinicians.
• Identify urgent mental-health concerns and coordinate with the clinical supervisor; implement crisis pathway and safe handover.
• Coordinate referrals with Psychiatrist and Referral Support Officer; monitor referral completion and continuing care.
• Maintain continuity for participants referred by mobile clinics and hotline; arrange safe transfer or closure under supervision.
• Plan and review the Assistant’s reception and administrative work; participate in clinical supervision and quality improvement.
• Uphold RI conduct and safeguarding requirements; maintain secure records and safeguard confidentiality.
• Contribute to emergency preparedness and post-emergency referrals into routine MHPSS care.

Skills

Consent-based assessment

Counselling skills

Risk recognition

Team coordination

English, Pashto, Urdu

Education

Master's degree in Clinical or Counselling Psychology

Job description

Relief International is seeking a Wellbeing Centre MHPSS Officer to lead day-to-day service delivery at RI’s wellbeing centers. You will provide assessment, counselling and structured psychosocial support with supervision of assistants, coordinating with mobile teams and hotline services across eight RI districts.

The role requires a Master’s in Clinical/Counselling Psychology and at least four years’ relevant experience, with strong English, Pashto and Urdu communication and a commitment to