Medical Office Coordinator - US Healthcare Experience

Edge; Punjab; On-site; PKR 600,000 - 1,000,000; Full time

Job summary

Edge is seeking a Virtual Medical Assistant to provide administrative and communication support to healthcare providers in a remote healthcare environment. You will coordinate patient information, organize documentation, and serve as a key point of contact between patients, doctors, administrative teams, labs, pharmacies, and other healthcare partners.

The ideal candidate is warm, empathetic, and service-oriented with clear English communication and accuracy.

Qualifications

• Must have U.S. healthcare experience and doctor exposure.
• Strong English communication and professional demeanor.
• Ability to manage multiple patient requests with accuracy.
• Familiarity with HIPAA guidelines and patient confidentiality.
• Experience with EHR systems and payer portals.

Responsibilities

• Coordinate telehealth appointments and patient readiness.
• Manage patient information and documentation in the EHR.
• Coordinate lab orders, results, and referrals.
• Handle insurance eligibility, copays, and prior authorizations.
• Serve as a liaison between patients, doctors, labs, and pharmacies.
• Ensure HIPAA-compliant documentation and secure communication.

Skills

US healthcare exp

Clear English

Interpersonal skills

Customer service

Medical terminology

Attention to detail

Multitasking

EHR familiarity

Tools

EHR systems

Payer portals

Job description

Edge is seeking a Virtual Medical Assistant to provide administrative and communication support to healthcare providers in a remote healthcare environment. You will coordinate patient information, organize documentation, and serve as a key point of contact between patients, doctors, administrative teams, labs, pharmacies, and other healthcare partners.

The ideal candidate is warm, empathetic, and service-oriented with clear English communication and accuracy.