Marketing Operations And Business Enablement Executive

Trillium Information Security Systems; Rawalpindi City Tehsil; On-site; PKR 1,004,000 - 1,674,000; Full time

Job summary

Trillium Information Security Systems is seeking a Marketing Operations & Business Enablement Executive to coordinate cross-functional activities, track Marketing OKRs, and ensure timely follow-ups on dependencies.

You will work with Sales, Business Units, CSMs, Product Managers and Channel teams to improve lead progression, pipeline visibility and overall coordination, driving pending actions and resolving bottlenecks.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Management or related discipline.
• Preferably 2–4 years of experience in marketing operations, sales operations, business coordination or similar.
• Experience with cross-functional teams in a B2B technology or services environment preferred.
• Experience with CRM reporting, pipeline tracking and stakeholder coordination.

Responsibilities

• Lead management and pipeline coordination from marketing to sales and BUs.
• Coordinate with Sales, BUs, CSMs, Product Managers and Channel teams for timely actions.
• Maintain timelines, action trackers and reports on lead status and pipeline movement.
• Coordinate customer engagement initiatives and thought leadership activities.
• Maintain central OKR tracker and escalate unresolved dependencies with owners.

Skills

Interpersonal communication

Stakeholder management

Follow-up skills

Organizational skills

Education

Bachelor's degree in Business Administration, Marketing, Management

Tools

CRM systems

Microsoft Excel

PowerPoint

Job description

Job Description:

Role Overview

The Marketing Operations & Business Enablement Executive will be responsible for coordinating cross-functional activities and ensuring timely follow-ups on dependencies of Marketing OKRs.

The role will work closely with Sales, Business Units, Customer Success Managers (CSMs), Product Managers and Channel teams to improve execution, lead progression, pipeline visibility and overall coordination.

The position will primarily focus on driving pending actions, tracking commitments, resolving operational bottlenecks and escalating unresolved dependencies.

Key Responsibilities

1. Lead Management & Pipeline Coordination

• Track marketing-generated leads from initial handover to Sales/BUs through qualification, opportunity creation and subsequent pipeline progression.
  
• Coordinate regularly with Sales and BU teams to ensure timely lead follow-ups and CRM updates.
  
• Identify leads and opportunities that are stalled, unassigned or awaiting action, and follow up with the relevant stakeholders.
  
• Maintain updated records of lead status, opportunity progression and marketing-influenced pipeline.
  
• Prepare periodic reports highlighting lead conversion trends, pipeline movement, outstanding actions and bottlenecks.
  

2. Customer Engagement & CISO Interviews

• Coordinate with CSMs to identify and approach customers for CISO journeys, interviews, testimonials and case studies.
  
• Follow up with CSMs and customers through approved communication channels to confirm participation and interview schedules.
  
• Coordinate customer engagement initiatives targeting key existing accounts.
  
• Track customer engagement activities, identified business needs and potential opportunities.
  
• Ensure timely coordination between CSMs, Marketing and other stakeholders for customer-facing activities.

3. Cross-Functional Marketing Coordination

• Coordinate with technical teams and Business Units to obtain product information, technical content, campaign inputs and necessary approvals.
  
• Follow up on pending deliverables required for thought leadership campaigns, cyber awareness initiatives and GTM activities.
  
• Maintain timelines and action trackers for cross-functional marketing initiatives.
  
• Identify delays or execution bottlenecks and proactively work with relevant teams to resolve them.
  
• Escalate unresolved issues to the Head of Marketing with clear details of pending actions, responsible owners and potential impact.

4. Channel & Partner Enablement

• Coordinate with Channel teams on international partner identification, engagement and onboarding activities.
  
• Track progress against partner acquisition and onboarding milestones.
  
• Follow up on pending partner meetings, documentation, approvals and onboarding requirements.
  
• Support coordination of partner webinars, newsletters and other engagement initiatives.
  
• Maintain visibility of partner-related activities and outstanding actions.

5. OKR Tracking & Operational Reporting

• Maintain a central tracker covering Marketing OKRs, cross-functional dependencies, assigned owners and deadlines.
  
• Conduct regular follow-ups with relevant stakeholders to monitor progress against agreed commitments.
  
• Prepare weekly updates for the Head of Marketing covering progress, risks, delays and required interventions.
  
• Maintain an escalation log for unresolved dependencies and support follow-ups through the Operations Support Forum (OSF).
  
• Identify recurring operational issues and recommend improvements to cross-functional workflows.

Requirements

• Bachelors degree in Business Administration, Marketing, Management or a related discipline.
  
• Preferably 2–4 years of experience in marketing operations, sales operations, business coordination, customer success operations or a similar role.
  
• Previous experience working with cross-functional teams in a B2B technology or services environment would be preferred.
  
• Experience with CRM reporting, pipeline tracking and stakeholder coordination would be an advantage.
  

Skills & Competencies

• Strong interpersonal communication, stakeholder management and follow-up skills.
• Ability to coordinate with multiple departments and drive actions to completion.
• Strong organisational, prioritisation and problem-solving abilities.
• Confidence in communicating with senior stakeholders and escalating unresolved matters professionally.
• Working knowledge of CRM systems.
• Good proficiency in Microsoft Excel, PowerPoint and reporting tools.
• Ability to maintain accurate trackers, prepare reports and analyse operational performance.
• Understanding of B2B marketing, sales processes and lead management would be an advantage.

Requirements: