Manager Production Quality Control (BS-17)

Social Welfare &; Lahore; On-site; PKR 600,000 - 1,000,000; Full time

Job summary

Social Welfare & Bait ul Maal is seeking a Manager Production Quality Control (BS-17) to oversee QA across Sanatzar, Dar-ul-Falah vocational centers where trainees craft handicrafts, garments, furniture, and ceramic products. The role ensures outputs meet specifications, standards, and government exhibition and bulk-supply requirements.

Daily duties include reviewing raw material logs, performing in-process and final inspections using calibrated tools, maintaining NCRs with root-cause analysis,

Qualifications

• QA experience across vocational trades.
• Knowledge of ISO 9001 traceability requirements.
• Experience with NCRs and CAPA processes.
• Familiarity with statistical sampling (AQL 2.5/4.0).

Responsibilities

• Develop and enforce SOPs for incoming, in-process, and final inspection tailored to trades.
• Calibrate and maintain inspection equipment per ISO 9001 traceability.
• Execute statistical sampling plans on daily batches and record findings.
• Investigate non-conformances using 5-Why and implement CAPA with deadlines.
• Coordinate vendor qualification via audits and first-article reports.
• Prepare monthly quality dashboards for leadership review.

Skills

Statistical sampling

Root cause analysis

SOP development

Quality audits

Vendor qualification

Tools

Dimensional gauges

Fabric testers

Moisture meters

Color fastness testers

Quality MIS

Job description

The Manager Production Quality Control (BS-17) in Social Welfare & Bait ul Maal oversees quality assurance across vocational training centers (Sanatzar, Dar-ul-Falah) where trainees manufacture handicrafts, garments, furniture, and ceramic products. The role ensures that all production output meets defined specifications, market standards, and contractual requirements for government exhibitions, sales outlets, and bulk supply orders, directly supporting the organization's mandate of sustainable livelihood generation for vulnerable populations.

Daily workflows involve reviewing incoming raw material inspection logs, conducting in-process checks on loom weaving, stitching, carpentry, and pottery lines using statistical sampling plans, and maintaining non-conformance registers (NCRs) with root-cause analysis. The officer uses calibrated measurement tools (tape measures, weight scales, moisture meters, color fastness testers), updates the Production Quality MIS, coordinates corrective actions with Vocational Instructors, and certifies finished lots for dispatch to Bait-ul-Mal warehouses or annual exhibitions.

Selection follows a 100-mark MCQ written screening examination covering Quality Management, Vocational Trade Technology, Public Administration, and General Knowledge. Candidates scoring above the merit cutoff are shortlisted for document verification (educational degrees, experience certificates, domicile). Final merit is determined by combined written marks and Departmental Selection Committee interview assessing technical depth, situational judgment, and knowledge of Social Welfare/Bait-ul-Mal operational framework.

Key duties and responsibilities:

• Develop and enforce Standard Operating Procedures (SOPs) for incoming, in-process, and final inspection tailored to heterogeneous vocational trades
• Calibrate and maintain inspection equipment inventory including dimensional gauges, fabric testers, and wood moisture meters per ISO 9001 traceability requirements
• Execute statistical sampling plans (AQL 2.5/4.0) on daily production batches, record findings in Quality Control Registers, and issue Acceptance/Rejection tags
• Investigate non-conformances raised by instructors or customers, perform 5-Why root cause analysis, and implement corrective/preventive actions (CAPA) with closure deadlines
• Liaise with Procurement and Stores to qualify vendors of raw cotton, yarn, timber, clay, and dyes through factory audits and first-article inspection reports
• Compile monthly Quality Performance Dashboards showing Defect Rate, Rework Cost, Customer Complaints, and Trainee Skill Competency trends for Director General review