Manager Credit Cell TPA & Collections

Fortis; Gilgit Division; On-site; PKR 600,000 - 1,200,000; Full time

Job summary

Fortis in Pakistan invites applications for a Credit Cell TPA and Collections Lead to oversee the collections process and ensure timely payments. You will develop strategies to improve collection efficiency, lead a team, and collaborate with cross-functional teams to resolve customer issues.

The role requires data analysis to identify trends, ensure regulatory compliance, and drive continuous improvement within the department. Prior experience in collections is preferred.

Responsibilities

• Oversee the credit cell TPA and collections process to ensure timely payments.
• Develop strategies to improve collection efficiency and reduce bad debts.
• Collaborate with cross-functional teams to resolve customer complaints and issues.
• Analyze data and reports to identify trends and areas for improvement in the credit cell TPA and collections process.
• Ensure compliance with regulatory requirements and industry standards.
• Lead and motivate a team of professionals to achieve departmental goals.

Job description

• Manage and oversee the credit cell TPA and collections process to ensure timely payments.
• Develop and implement strategies to improve collection efficiency and reduce bad debts.
• Collaborate with cross-functional teams to resolve customer complaints and issues.
• Analyze data and reports to identify trends and areas for improvement in the credit cell TPA and collections process.
• Ensure compliance with regulatory requirements and industry standards.
• Lead and motivate a team of professionals to achieve departmental goals.