The Accounts Receivable Specialist manages the Accounts Receivable and collections function, ensuring strong governance across the entire Quote-to-Cash (Q2C) lifecycle. This role combines collections management and revenue assurance to guarantee prompt invoicing, successful debt recovery, and the prevention of revenue loss.
Job Responsibilities:
AR Portfolio & Collections Management
- Maintain oversight of the receivables portfolio and track aging trends.
- Design and execute collections strategies, focusing follow-up efforts where needed.
- Address billing disputes and flag high-risk accounts for escalation.
Collections Performance & Recovery
- Carry out day-to-day collections activities and track results against targets.
- Engage key customers directly on accounts requiring special attention.
- Secure payment of outstanding and overdue balances.
Quote-to-Cash (Q2C) Process Oversight
- Support the full Q2C cycle, from customer onboarding and quote review through to invoicing and cash collection.
- Verify consistency between contractual terms, system records, and actual outcomes.
- Guarantee invoices are issued correctly and on schedule.
- Track unbilled revenue and investigate billing irregularities.
- Handle milestone-based and time-and-materials billing, including retention tracking.
- Keep a close watch on project-related receivables and flag potential risks early.
Revenue Integrity & Leakage Prevention
- Guard against overlooked billings and incorrect pricing.
- Investigate and correct discrepancies to limit revenue loss.
- Examine account reconciliations and prepare AR performance reports.
- Deliver analysis on collection effectiveness and overdue patterns.
Stakeholder & Cross-Team Collaboration
- Work closely with Sales, Operations, Legal, Corporate Finance, Corporate Records, and IT.
- Keep all Q2C stakeholders aligned and informed.
ERP Systems & Process Improvement
- Ensure the ERP platform (e.g., Dynamics 365) is used effectively and accurately.
- Detect system or workflow gaps and propose enhancements.
Month-End Close & Revenue Recognition
- Complete revenue closing activities within established deadlines.
- Maintain and review unearned revenue schedules.
Required Skills
- Bachelor's degree in Finance & Accounts / CA / ACCA.
- 3-5 years of progressive experience in accounts receivable or similar roles.