Executive Regional C&C

PTCL.Official; Karachi Division; Hybrid; PKR 2,790,000 - 4,464,000; Full time

Benefits offered by this job

6-month maternity leave

30-day paternity leave

Hybrid work model

Job summary

PTCL is seeking a Credit Operations Analyst to support corporate sales and receivables, focusing on timely resolution of credit-related requests and strategic waiver processing.

You will analyze ageing of receivables, ensure proper waiver allocation, and provide insights to senior management on risk and collection efficiency. A hybrid work model and maternity/paternity policies support work-life balance.

Qualifications

• Bachelor degree in Commerce; Masters preferred.
• Financial analysis skills required.
• Accounting knowledge expected.
• Data analysis using Excel or financial software.
• Industry and market knowledge.
• Regulatory compliance understanding.

Responsibilities

• Critically evaluating and processing deposit waiver authorization for corporate post-pay sales as per credit policy.
• Ensuring evaluation of contractual billing waiver for corporate post-pay customers through ageing of receivables & bad debts and ensuring proper allocation of waiver against aged payment first.
• Ensuring International roaming requests of corporate customers are dealt timely and IR consent forms for both corporate & consumer are updated in DMS.
• Reconciliation & timely rectification of operational activities having revenue impact.
• Pre-sale NADRA Verification for corporate post-pay sales as per PTA policy.
• Provide insights and recommendations to senior management regarding credit risk assessment, collection efficiency, and process enhancements and Bad debts target management.

Skills

Financial analysis

Accounting knowledge

Data analysis

Education

Bachelor degree in Commerce

Masters preferred

Tools

Excel

Financial software

Job description

We are not just industry leaders; we are redefining excellence with groundbreaking solutions. PTCL stands out in the technology industry with its commitment to high-end innovation and leading the way in delivering integrated ICT and Cellular Network services in Pakistan, all rooted in our journey of Culture Transformation & Change Management.

PTCL actively cultivates an inclusive & diverse culture that values and uplifts every individual, regardless of their gender, social background, religion, belief, or disability.

PTCL Vision & Values:

With a clear vision to become the largest technology player driving the digital transformation of Pakistan, PTCL is guided by a set of our unified core values:

• Be Resilient
• Think Big,
• Win Every Battle
• Value Success

IN THIS ROLE YOU WILL

Be responsible for providing prioritized and effective support in resolving credit-related requests and complaints raised by corporate sales and service teams, while ensuring timely follow-up on corporate accounts receivables. The role also focuses on identifying recurring issues, addressing root causes, and implementing corrective measures to improve credit operations, customer satisfaction, and collection effectiveness.

Key Responsibilities:

• Critically evaluating and processing deposit waiver authorization for corporate post-pay sales as per credit policy.
• Ensuring evaluation of contractual billing waiver for corporate post-pay customers through ageing of receivables & bad debts and ensuring proper allocation of waiver against aged payment first.
• Ensuring International roaming requests of corporate customers are dealt timely and IR consent forms for both corporate & consumer are updated in DMS.
• Reconciliation & timely rectification of operational activities having revenue impact.
• Pre-sale NADRA Verification for corporate post-pay sales as per PTA policy.
• Provide insights and recommendations to senior management regarding credit risk assessment, collection efficiency, and process enhancements and Bad debts target management.

Qualification:

• Minimum Bachelor Degree in Commerce, Masters will be preferred
• Financial analysis skills
• Accounting knowledge
• Data analysis tools (e.g., Excel, financial software)
• Industry and market knowledge
• Regulatory compliance understanding

PTCL family-centric policies, offering 6-month maternity and 30-day paternity leave, along with a hybrid work model, redefine the workplace for a balanced and fulfilling career.