Manager - Corporate Communication (Operations)

Sui Southern Gas Company Limited; Karachi Division; On-site; PKR 3,000,000 - 4,000,000; Full time

Job summary

Sui Southern Gas Company Limited is seeking a Manager - Corporate Communication (Operations) with an MBA or equivalent and at least 4 years of related experience. The role focuses on optimizing corporate processes, ERP-driven procurement workflows, and cross-functional collaboration to support business goals.

The incumbent will lead process improvement initiatives, develop business cases, and ensure adherence to compliance while driving standardization and efficiency across departments.

Qualifications

• MBA or equivalent with at least 4 years of related experience.
• Public sector, regulated or large organizations experience encouraged.
• Experience with ERP systems and procurement processes.
• Ability to develop business cases to justify investments in new technologies or process improvements.

Responsibilities

• Facilitate the DFP Oracle ERP system and generate requisitions for IT & Stores.
• Coordinate and guide departmental users on procurement procedures for compliance.
• Identify process improvement opportunities using data and stakeholder input.
• Advise senior management on process improvement initiatives and develop business cases.
• Develop and implement process improvement initiatives including reengineering, automation and standardization.
• Communicate with stakeholders to ensure awareness of changes and provide training and support.
• Work with cross-functional teams to align improvements with business goals and maintain documentation to drive standardization.
• Establish metrics to track process performance and collect data for improvement opportunities.

Skills

Process improvement

Data analysis

Stakeholder mgmt

Cross-functional

Documentation

Education

MBA or equivalent

Tools

Oracle ERP

MS Office

Job description

Manager - Corporate Communication (Operations)

JOB DETAILS:

Qualification & Experience:

MBA or equivalent with at least 4 years of experience in in related discipline or comparable functional roles.

Mid-career professionals, experienced candidates with diverse industry backgrounds, and individuals with experience in public sector, regulated, or large organizations are strongly encouraged to apply.

Responsibilities:

• Facilitate departmental DFP oracle ERP system and generation of requisitions for IT & Stores departments.
• Facilitate, coordinate and guide departmental users on various Procurement procedures for compliance.
• Identify process improvement opportunities across the department, using data analysis and stakeholder input.
• Advise GCD senior management on process improvement initiatives, and develop business cases to justify investments in new technologies or process improvements.
• Facilitate departmental DFP oracle ERP system and generation of requisitions for IT & Stores departments.
• Facilitate, coordinate and guide departmental users on various Procurement procedures for compliance.
• Identify process improvement opportunities across the department, using data analysis and stakeholder input.
• Advise GCD senior management on process improvement initiatives, and develop business cases to justify investments in new technologies or process improvements.
• Develop and implement process improvement initiatives, including process reengineering, automation, and standardization.
• Communicate regularly with stakeholders to ensure that they are aware of process changes, and provide training and support to facilitate successful adoption of new processes.
• Work closely with cross-functional teams to ensure that process improvements are aligned with business goals and objectives.
• Create and maintain documentation of updated processes, procedures, and work instructions to drive process standardization and improve efficiency.
• Analysing existing business processes to identify inefficiencies or bottlenecks.
• Identify and manage risks associated with new or changed processes, and ensure that appropriate controls are in place.
• Developing and maintaining process documentation to ensure clear communication of workflows across teams.
• Establish metrics to track and report on process performance, and ensure that data is collected and analyzed to identify areas for improvement.
• Assist in identification and suggest improvements within the new and existing processes, procedures, and automation in order to provide effective operational support within the organization.
• Designing and implementing strategies for process optimization, cost reduction, and quality enhancement through process management, procedures development and policy initiatives.
• Leading cross-functional teams to drive continuous process improvement initiatives and ensuring alignment of processes with business goals.
• Monitoring key performance indicators (KPIs) to assess the effectiveness of process changes.
• Implementing new technologies or tools to automate and streamline processes.
• Conducting regular audits to ensure compliance with industry standards and company policies.
• Demonstrated ability to review, streamline, and improve operational processes, including documentation, workflows, SOPs, and coordination mechanisms.
• Strong written and verbal communication skills with proven capability to work across multidisciplinary teams and manage competing priorities.
• Working knowledge of office productivity tools, reporting systems, and basic communication technologies; experience in process mapping, compliance support, or continuous improvement initiatives will be considered an advantage.
• Providing training and support to staff on new processes and best practices.
• Undertake any other assignment relating to departmental financial health, as directed by CCD management.

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