Account Executive

HexaClicks; Lahore; On-site; PKR 558,000 - 781,200; Full time

Job summary

HexaClicks in Lahore is seeking a motivated Account Executive to manage customer accounts, ensuring smooth coordination with internal teams for exceptional customer experience. The role involves growing assigned accounts, handling inquiries, and monitoring sales performance. Candidates should have 1–2 years of relevant experience, strong communication skills, and a problem-solving attitude. E-commerce experience is a plus. A KPI-based commission applies based on performance and targets.

Qualifications

• 1–2 years of relevant experience in account management or sales.
• Experience in handling multiple customer accounts.
• E-commerce platform experience is a plus.

Responsibilities

• Manage and grow assigned customer accounts.
• Handle client inquiries and convert them into sales.
• Maintain strong communication and build long-term client relationships.
• Monitor sales performance and achieve monthly targets.

Skills

Strong communication skills

Customer-handling skills

Problem-solving attitude

Coordination with multiple teams

Job description

Overview

We are looking for a motivated Account Executive to manage customers' accounts, ensure smooth coordination with internal teams, and deliver an exceptional customer experience.

Key Responsibilities

• Manage and grow assigned customer accounts
• Experience of handling multiple customer accounts/portfolio
• Handle client inquiries and convert them into sales
• Coordinate with the design team for timely, high-quality output
• Work with the support team to ensure smooth order fulfillment
• Maintain strong communication and build long-term client relationships
• Monitor sales performance and achieve monthly targets
• Ensure overall customer satisfaction and retention
• KPI-based commission applies based on performance and targets
• E-commerce platform experience is a plus.

Requirements

• 1–2 years of relevant experience
• Strong communication and customer-handling skills
• Ability to coordinate with multiple teams
• Problem-solving attitude with attention to detail