Associate Account Manager

HexaClicks; Lahore; On-site; PKR 446,400 - 669,600; Full time

Job summary

HexaClicks in Lahore is looking for a proactive Associate Account Manager with 0 to 2 years of experience in account management. The role requires managing client accounts, ensuring timely service delivery, and providing insights to enhance client satisfaction.

The ideal candidate should have strong communication skills and a Bachelor's degree in a related field. This position is designed for detail-oriented individuals who can manage multiple accounts efficiently.

Qualifications

• Bachelor's degree in relevant field required.
• 0 to 2 years of experience in account management or client servicing.
• Strong communication and organizational skills essential.

Responsibilities

• Manage client accounts and maintain relationships.
• Ensure timely delivery of services to clients.
• Provide actionable insights and improve account performance.

Skills

Client account management

Strong communication skills

Interpersonal skills

Organizational skills

Familiarity with CRM tools

Education

Bachelor's degree in Business, Marketing, Finance, or a related field

Tools

CRM tools

Reporting dashboards

Job description

We are looking for a proactive and detail-oriented Associate Account Manager with 0 to 2 years of experience in account management, client servicing, or customer success. The ideal candidate should be skilled in managing client accounts, building strong relationships, and ensuring client satisfaction while coordinating effectively with internal teams.

Key Responsibilities:

• Manage assigned client accounts and maintain strong client relationships.
• Understand client requirements and ensure timely delivery of services.
• Coordinate with internal teams to track project deliverables and monitor performance.
• Provide actionable insights and reports to improve client satisfaction and account performance.
• Address client queries proactively and resolve issues efficiently.
• Manage multiple client accounts simultaneously while maintaining attention to detail.
• Utilize CRM tools, reporting dashboards, and client communication platforms to manage accounts.

Requirements:

• Bachelors degree in Business, Marketing, Finance, or a related field.
• Fresh– 2years of experience in account management, client servicing, or customer success.
• Strong communication, interpersonal, and organizational skills.
• Experience coordinating with internal teams to ensure timely delivery of client requirements.
• Ability to track project deliverables, monitor performance, and provide actionable insights.
• Proactive, detail-oriented, and able to manage multiple client accounts efficiently.
• Familiarity with CRM tools, reporting dashboards, and client communication tools.

Location: Gulberg V, Lahore
Timings: 05:00 PM - 2:00 AM