Junior Sales & Service Engineer

Elite Human Resource; Karachi Division; On-site; PKR 600,000 - 900,000; Full time

Benefits offered by this job

Leaves

Medical

Provident Fund

Job summary

Elite Human Resource is seeking a skilled Sales Support professional to manage installation, commissioning, training, and after-sales technical service for technical education equipment in universities and technical colleges. The role includes field visits, demonstrations, and close collaboration with procurement teams.

The candidate should have 2–3 years of relevant experience with lab equipment, strong troubleshooting and communication skills, and a willingness to travel across cities to

Qualifications

• 2–3 years of relevant experience; candidates with up to 5 years may be considered.
• Hands-on experience with technical education products/equipment used in higher education institutions.
• Familiarity with Electrical, Mechanical, Electronic, and Industrial laboratory equipment.
• Experience in product demonstrations, technical training, installation, troubleshooting, or technical sales support is preferred.

Responsibilities

• Maintain relationships with universities, colleges, faculty, lab staff, and procurement teams.
• Install, commission, troubleshoot, and provide technical support for education equipment.
• Conduct product demonstrations and hands-on training for faculty, lab staff, instructors, and students.
• Conduct field visits for installation, preventive maintenance, troubleshooting, demonstrations, and customer support.
• Support the Sales Team with technical presentations, proposals, quotations, and tender documentation.
• Coordinate with OEM/principal companies for technical support, spare parts, training, and warranty matters.
• Provide post-sales and technical support and ensure timely resolution of customer issues.
• Travel to customer sites across assigned cities/regions as required.

Skills

Technical troubleshooting

Customer communication

Documentation (MS Office)

Tools

MS Office

Job description

Job Description

Job Purpose Responsible for sales support, product demonstrations, installation, commissioning, training, and after-sales technical service of technical education equipment used in universities, higher education institutions, technical colleges, and medical education setups.

Responsibilities

• Maintain strong relationships with universities, colleges, faculty, lab staff, and procurement teams.
• Install, commission, troubleshoot, and provide technical support for education equipment.
• Conduct product demonstrations and hands‑on training for faculty, lab staff, instructors, and students.
• Conduct field visits for installation, preventive maintenance, troubleshooting, demonstrations, and customer support.
• Support the Sales Team with technical presentations, proposals, quotations, and tender documentation.
• Coordinate with OEM/principal companies for technical support, spare parts, training, and warranty matters.
• Provide post-sales and technical support and ensure timely resolution of customer issues.
• Travel to customer sites across assigned cities/regions as required.

Job Specification

Requirements

• 2–3 years of relevant experience; candidates with up to 5 years may be considered.
• Must have hands‑on experience with technical education products/equipment used in universities, higher education institutes, technical colleges, or medical education setups.
• Familiarity with Electrical, Mechanical, Electronic, and Industrial laboratory equipment.
• Experience in product demonstrations, technical training, installation, troubleshooting, or technical sales support is preferred.
• Strong technical troubleshooting and problem‑solving skills.
• Good communication and customer-handling skills.
• Good MS Office and documentation skills.
• Willingness to learn and develop technical expertise.
• Willingness to travel for customer site visits and service assignments.

Job Rewards and Benefits

• Leaves
• Medical
• Provident Fund