ITSM Network Engineer - NMS & IT Ops

ARWEN TECH (PVT) LTD.

Karachi Division

On-site

PKR 800,000 - 1,200,000

Full time

3 days ago

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Benefits offered by this job

Excellent Salary

Fuel Allowance

Medical Insurance

Annual Leaves

Provident Fund

EOBI

Annual Bonus

Job summary

ARWEN TECH (PVT) LTD. in Karachi is seeking a Network Engineer ITSM to deploy, configure, and troubleshoot ITSM/NMS tools across Pakistan. You will participate in deployments, assist in network design, and ensure secure, reliable network operations.

The role requires 1–2 years in system administration and ITSM tool experience, with strong knowledge of network protocols and vendor tools. Excellent documentation and collaboration skills are essential.

Qualifications

Bachelor’s degree in CS/IT/CE or related field.
1–2 years of System Administration, NMS and ITSM tools experience.
Heads-on exposure to real-world IT systems and technologies.
Opportunity to transition into a full-time role based on performance.

Responsibilities

Actively participate in deployments across Pakistan.
Open and handle ITSM/NMS cases.
Assist in network design, optimization, and migration.
Implement and troubleshoot NMS tools (SolarWinds, ManageEngine, HaloITSM, Quest).
Provide engineering support for troubleshooting and customer satisfaction.