IT Support Intern

Print Volt; Saddar; Remote; PKR 279,000 - 614,000; Full time

Benefits offered by this job

Leaves

Job summary

Print Volt is seeking a disciplined IT Support Intern to join remotely. The role focuses on remote helpdesk operations, cloud administration, and software troubleshooting from home.

The position offers a full-time internship for 6 months, with a shift 11:00 AM – 8:00 PM and working Monday–Saturday. Candidates should have a related bachelor’s degree or be currently enrolled and comfortable in a bilingual Urdu/English environment.

Qualifications

• Bachelor's degree in CS/CE/IT or currently enrolled in related field.
• Strong communication skills in English and Urdu appealing for user support.

Responsibilities

• Serve as first contact for software or access issues via email, Slack or Teams.
• Assist with software installation using UltraViewer and AnyDesk.
• Manage user accounts in Office 365/Google Workspace, reset passwords, create emails.
• Diagnose connectivity issues, troubleshoot VPN and basic networks.

Skills

Strong communication

Independent worker

Tech-savvy

Education

Bachelor's degree in Computer Science/Computer Engineering/IT or student

Tools

UltraViewer

AnyDesk

Office 365

Google Workspace

Job description

Job Description

IT Support Internship Opportunity

Position: Sales Intern

Work Mode: Remote

Employment Type: Full-Time Internship

Duration: 6 Months

Shift: 11:00 AM – 8:00 PM

Working Days: Monday – Saturday

Job Overview

We are looking for a disciplined and tech-savvy IT Support Intern to join our team remotely. This is an opportunity to gain experience in remote helpdesk operations, cloud administration, and software troubleshooting from home.

Key Responsibilities

• Act as the first point of contact for employees facing software or access issues via email, Slack, or Teams.
• Assist with software installation and setup using tools such as UltraViewer and AnyDesk.
• Help manage user accounts for Office 365, Google Workspace, or other company tools, including resetting passwords and creating new email accounts.
• Diagnose internet connectivity issues and troubleshoot VPN and basic network problems.

Job Specification

Must-Have

• Bachelor’s degree in Computer Science, Computer Engineering, IT, or a related field, or currently enrolled.

Technical & Remote Setup Requirements

• High-Speed Internet: A fast and reliable internet connection for smooth audio calls and remote collaboration.
• Power Backup: Mandatory power backup setup (UPS / Inverter / Generator) to ensure continuous, uninterrupted availability during power outages.
• Reliable laptop/PC and high-speed internet connection.
• Proficiency with remote desktop tools, specifically UltraViewer and AnyDesk.
• Strong knowledge of Windows 10/11 troubleshooting.
• Basic understanding of cloud tools, including Google Drive, Zoom, and Slack.
• Ability to work independently.
• Strong communication skills in Urdu and English to guide non-technical users over phone or chat.
• Patience and a problem-solving attitude.

Job Rewards and Benefits

Communication,Leaves