IT Intern Job in Karachi

Bits Generation; Karachi Division; On-site; PKR 390,600 - 580,320; Full time

Job summary

Bits Generation is seeking an IT Intern to join our Karachi office for a full-time onsite role. You will support day-to-day IT operations, from setting up desktops to troubleshooting networks and hardware for staff across departments.

The role emphasizes practical IT skills, reliability, and ownership, with training to handle office IT infrastructure and user support. Recent graduates or current students are welcome to apply.

Qualifications

• Candidates studying or with a degree/diploma in IT, CS, Networking, or related field preferred.
• No prior experience required; technical capability and reliability are key.
• Willingness to learn and take ownership of IT tasks in a multi-department office.

Responsibilities

• Set up and maintain desktops and laptops for staff.
• Troubleshoot hardware issues (keyboard, monitor, RAM, etc.).
• Install/update Windows OS (Windows 10/11) and manage licensing.
• Manage LAN with switches/routers; maintain cabling.
• Troubleshoot internet connectivity; coordinate with ISP.
• Configure and secure office Wi‑Fi networks.
• Maintain printers, scanners, and peripherals.
• Assist in basic server room maintenance and asset tracking.

Skills

Windows 10/11

Networking basics

IT support

LAN

Troubleshooting

Office software

Communication

Education

IT degree/diploma

Tools

Active Directory

Server administration

Office 365

Job description

Bits Generation is hiring an IT Intern in Karachi for a full-time onsite role. We are looking for someone who can keep our office technology running smoothly – from setting up laptops and desktops to troubleshooting internet issues, managing the local network, and resolving day-to-day hardware and software problems that staff encounter.

This role is ideal for a candidate who has a genuine interest in IT support and infrastructure, understands how computers and networks work at a practical level, and is comfortable being the go-to person when something stops working. You do not need years of experience – you need to be technically capable, fast to respond, and reliable when the team depends on you.

As an IT Intern at Bits Generation, you will support a busy office environment across multiple departments – software development, contact center, BPO, design, and management. Every team in the office depends on their equipment working correctly. Your job is to make sure it does.

Key Responsibilities

• Set up, configure, and maintain office desktops, laptops, and workstations for new and existing staff members.
• Troubleshoot and resolve hardware issues including faulty keyboards, mice, monitors, power supplies, RAM, and hard drives.
• Install, update, and configure operating systems – primarily Windows 10 and Windows 11 – and ensure systems are properly licensed and up to date.
• Manage and maintain the office local area network (LAN) – including switches, routers, access points, and LAN cabling.
• Monitor and troubleshoot internet connectivity issues – coordinate with ISP when required and ensure stable connectivity for all departments at all times.
• Set up and manage office Wi‑Fi networks, including access control, signal optimization, and resolving connectivity issues for staff.
• Configure and maintain office printers, scanners, and peripheral devices.
• Handle basic server room maintenance – cable management, equipment monitoring, ventilation, and organized rack setup.
• Set up new employee workstations – OS installation, software setup, email configuration, and network access.
• Maintain an asset register of all IT equipment – tracking what is assigned to whom, purchase dates, warranty status, and condition.
• Respond to staff IT support requests promptly and resolve issues in a way that minimizes disruption to work.
• Assist in maintaining basic cybersecurity practices – antivirus installation, software update enforcement, and staff awareness.
• Support video conferencing setup for meetings – cameras, microphones, screens, and connectivity.
• Perform data backup tasks for critical systems as directed by management.
• Coordinate with vendors and suppliers for equipment purchases, repairs, and warranty claims.

Required Skills and Qualifications

• Good working knowledge of Windows 10 and Windows 11 – installation, configuration, and troubleshooting.
• Practical understanding of computer hardware – ability to diagnose and resolve common hardware faults independently.
• Understanding of basic networking – IP addressing, DHCP, DNS, routers, switches, LAN setup, and Wi‑Fi configuration.
• Ability to set up and troubleshoot internet connections – fiber, broadband, and mobile data backup setups.
• Familiarity with Microsoft Office suite – installation, activation, and basic troubleshooting.
• Ability to configure email clients (Outlook, Gmail) and troubleshoot common email issues.
• Understanding of basic cybersecurity practices – antivirus, firewalls, software updates, and safe browsing.
• Ability to work with printers, scanners, and peripheral devices – setup, drivers, and connectivity.
• Good problem‑solving approach – ability to think logically when diagnosing an issue rather than guessing randomly.
• Ability to communicate technical issues clearly to non‑technical staff members.
• Reliability and responsiveness – the team needs support when something breaks, not hours later.
• Candidates with knowledge of Active Directory, basic server administration, or CCTV systems will be preferred.
• Candidates currently studying or having completed a degree or diploma in IT, Computer Science, Networking, or a related field are preferred.

What We Are Looking For

We are looking for a candidate who is genuinely interested in how technology works and takes ownership of the office IT environment. This is not a role where you wait to be told what to do. If a cable is loose, you fix it. If a laptop is running slow, you investigate. If the internet drops, you are already on it before people start complaining.

The right person for this role should be hands‑on, dependable, and technically sharp enough to handle whatever the office throws at them – from a broken headset in the contact center to a network switch that needs reconfiguring. You should be comfortable working across the full range of IT support tasks without needing someone to walk you through every step.

This role suits a recent graduate or current student who wants real IT experience in a busy, multi‑department office environment rather than sitting idle or doing repetitive tasks with no learning value.

Why Join Bits Generation

Bits Generation operates a busy office environment across three divisions – Software House, Contact Center, and BPO – with a team of developers, designers, support agents, and operations staff all depending on stable, well‑maintained technology. As an IT Intern, you will be exposed to a wider range of real IT responsibilities than most entry‑level roles offer.

You will gain hands‑on experience with office networking, hardware maintenance, software troubleshooting, and IT asset management – practical skills that are directly applicable to a career in IT support, network administration, or systems management. If you perform well, there is a clear path toward a permanent IT role within the company as we continue to grow.

If you are looking for an IT intern job in Karachi where you will actually learn, be challenged, and contribute to something real – this is the right opportunity.

Job Location

This is a full‑time onsite IT Intern position in Karachi, Pakistan. Candidates must be available to work from the Bits Generation office at Suite 105, Kings Trade Center, Block 3A, Gulistan‑e‑Johar, Karachi. This role requires physical presence – remote work is not applicable for an IT support position.

Frequently Asked Questions

Is this a full‑time IT Intern job in Karachi?

Yes, this is a full‑time onsite IT Intern position based in Karachi, Pakistan.

Is this role remote or onsite?

This role is onsite only. IT support requires physical presence in the office - remote work is not possible for this position.

What technical skills are required for this IT Intern role?

Candidates should have practical knowledge of Windows OS, computer hardware, basic networking, internet troubleshooting, and common software installation and configuration. Hands‑on ability matters more than certifications alone.

Do I need a degree to apply for this IT Intern position?

A degree or diploma in IT, Computer Science, or Networking is preferred but not strictly required. If you can demonstrate strong practical skills through a hands‑on assessment, your application will be considered on merit.

Will I be doing real IT work or just making tea and running errands?

You will be doing real IT work - hardware troubleshooting, network maintenance, software setup, and daily IT support for a full office team. This role is not a dummy internship.