IT Support Specialist

AlSafe Finance Kuwait; Khanpur; On-site; PKR 4,944,000 - 5,561,000; Full time

Benefits offered by this job

Visa sponsorship

Accommodation

Job summary

AlSafe Finance Kuwait in Khanpur, Punjab, invites applications for an IT Support Specialist role. This full-time position offers a monthly salary of 1,700 USD with accommodation and visa sponsorship.

You will provide technical support to clients by phone, email, or in person, install and maintain systems, and train users. The company emphasizes career growth and a supportive culture.

Qualifications

• Bachelor’s degree in Computer Science or related field preferred.
• Experience in IT support preferred but not required.
• Strong knowledge of hardware, software, networks and operating systems.
• Excellent problem-solving and communication skills.

Responsibilities

• Provide technical support and troubleshooting to clients via phone, email or in person.
• Install, configure, and maintain computer systems and software.
• Diagnose and resolve hardware and software issues.
• Set up new user accounts and manage security permissions.
• Train clients on how to use technology effectively.
• Keep track of all technical issues and resolutions in a ticketing system.
• Collaborate with team members to resolve complex technical issues.

Skills

Troubleshooting

Communication skills

Problem-solving

Multitasking

Education

Bachelor's degree in Computer Science

Tools

Ticketing system

Remote support tools

Windows OS

Job description

We are seeking a highly motivated and skilled IT Support Specialist to join our team in Khanpur As an IT Support Specialist you will be responsible for providing technical support and troubleshooting services to our clients

This is a full-time position with a salary of 1700$ accommodation and visa sponsorship provided

Responsibilities

• Provide technical support and troubleshooting services to clients via phone email or in person
• Install configure and maintain computer systems and software
• Diagnose and resolve hardware and software issues
• Set up new user accounts and manage security permissions
• Train clients on how to use technology effectively
• Keep track of all technical issues and resolutions in a ticketing system
• Collaborate with other team members to resolve complex technical issues

Requirements

• Bachelors degree in Computer Science or related field preferred
• Proven experience in a similar role preferred but not required
• Strong knowledge of computer hardware software networks and operating systems
• Excellent problem-solving skills with the ability to think creatively
• Good communication skills with the ability to explain technical concepts in simple terms
• Ability to work under pressure and handle multiple tasks simultaneously

If you are passionate about technology and have a desire to learn and grow in a fast-paced environment

Our company offers opportunities for career advancement and provides a supportive work culture