IT Support Engineer Associate - Enable Smooth IT Operations

PwC South Africa; Tarogill; On-site; Confidential; Full time

Job summary

PwC South Africa in Tarogill seeks an IT Support Engineer to provide essential IT assistance, resolve issues, and maintain system performance. Candidates must have a bachelor's degree in computer science or a related field and at least 1 year of experience in IT support.

The successful applicant will demonstrate excellent communication skills and a commitment to professional development. This role is integral to ensuring efficient IT operations within the organization.

Qualifications

• A bachelor's degree in computer science, information technology, or similar.
• Minimum 1 year of experience as an IT support engineer.
• Exceptional ability to provide technical support and resolve queries.
• In-depth knowledge of computer hardware, software, and networks.

Responsibilities

• Consulting with IT managers and other departments as required.
• Providing IT assistance to staff.
• Resolving logged errors in a timely manner.
• Monitoring hardware, software, and system performance metrics.

Skills

Technical support

Communication skills

Active Listening

Customer Service Excellence

Education

Bachelor's degree in Computer Science

Tools

IT Helpdesk Software

Job description

PwC South Africa in Tarogill seeks an IT Support Engineer to provide essential IT assistance, resolve issues, and maintain system performance. Candidates must have a bachelor's degree in computer science or a related field and at least 1 year of experience in IT support.

The successful applicant will demonstrate excellent communication skills and a commitment to professional development. This role is integral to ensuring efficient IT operations within the organization.