IT Services Office Assistant & Telemarketing Specialist

xpdite enterprise; Karachi Division; On-site; PKR 391,000 - 614,000; Full time

Job summary

Xpditу Enterprise, an IT services provider, seeks an Office Assistant, Tele Marketing professional in Karachi to support daily office coordination and introduce technology services to prospective customers. The role involves handling routine admin tasks, data entry, and outbound calls to generate leads.

You will record leads, schedule follow-ups, coordinate demonstrations, and maintain accurate records. Strong Urdu/English communication, organizational skills, and familiarity with MS Office or

Qualifications

• Excellent verbal communication in Urdu and English.
• Basic telemarketing, lead generation, lead handling, and follow-up skills.
• Professional telephone etiquette and ability to explain services clearly.
• Accurate data entry, record keeping, and spreadsheet management.
• Working knowledge of Microsoft Office or Google Workspace.
• Strong organization, time management, and attention to detail.
• Ability to understand customer needs and route inquiries appropriately.
• Positive attitude, punctuality, persistence, and willingness to learn IT service offerings.

Responsibilities

• Handle routine office administration, filing, data entry, and document preparation.
• Make outbound calls to prospective customers and introduce relevant business software and IT services.
• Record lead information, outcomes, requirements, and follow-up schedules accurately.
• Coordinate appointments, demonstrations, and customer follow-ups with the relevant team.
• Respond to basic inquiries professionally and elevate technical or commercial questions when needed.
• Maintain updated spreadsheets, customer records, and daily activity reports.

Skills

Bilingual communication

Telemarketing basics

Lead generation

Data entry

MS Office / Google Workspace

Organization & time management

Customer need understanding

Punctuality & persistence

Job description

Xpditу Enterprise, an IT services provider, seeks an Office Assistant, Tele Marketing professional in Karachi to support daily office coordination and introduce technology services to prospective customers. The role involves handling routine admin tasks, data entry, and outbound calls to generate leads.

You will record leads, schedule follow-ups, coordinate demonstrations, and maintain accurate records. Strong Urdu/English communication, organizational skills, and familiarity with MS Office or