IT Project Coordinator: Deployment & Customer Success

Zones, LLC; Islamabad; Vor Ort; PKR 670.000 - 1.339.000; Vollzeit

Benefits dieser Stelle

Life insurance

Health insurance (optional)

EOBI

Pension scheme

Complimentary meals

In-house gym

Zusammenfassung

Zones, LLC in Islamabad is seeking a Project Coordinator to deliver exceptional customer service to our top-tier clients while ensuring deployments meet SLA expectations. You will coordinate deployment processes, work with CRM, Kinaxis, CIM, AX, and ServiceNow, and monitor order processing, quality checks, and shipment status.

The role requires a Bachelor's in IT/Business, strong communication, organization, and problem-solving skills, with team-oriented and self-driven mindset.

Qualifikationen

• Bachelor’s degree in IT/Business Administration or related field.
• Strong customer service skills.
• Excellent organizational skills and process expertise.
• Ability to deal with ambiguity.
• Excellent verbal and written communication skills.
• Ability to meet aggressive deadlines.
• Analytical with strong problem-solving abilities.
• Team-oriented and able to work with minimal supervision.

Aufgaben

• Coordinate deployment processes and schedules.
• Collaborate with multiple internal teams via CRM, FTM, CIM, AX, Kinaxis, and ServiceNow.
• Monitor order processing, quality checks, and shipment status.
• Develop understanding of inventory management principles.
• Maintain project tools such as client dashboards, Smartsheets, and MS Excel.
• Drive deployment requirements using Kinaxis for order and schedule changes.
• Project management experience is a plus.

Kenntnisse

Customer service

Organization

Ambiguity handling

Verbal and written communication

Deadline-driven

Analytical

Teamwork

Self-motivation

Deployment coordination

Cross-functional collaboration

Ability to work with minimal superv.

Ausbildung

Bachelor’s degree in IT/Business Administration

Tools

CRM

FTM

CIM

AX

Kinaxis

ServiceNow

Smartsheets

MS Excel

Jobbeschreibung

Zones, LLC in Islamabad is seeking a Project Coordinator to deliver exceptional customer service to our top-tier clients while ensuring deployments meet SLA expectations. You will coordinate deployment processes, work with CRM, Kinaxis, CIM, AX, and ServiceNow, and monitor order processing, quality checks, and shipment status.

The role requires a Bachelor's in IT/Business, strong communication, organization, and problem-solving skills, with team-oriented and self-driven mindset.