IT Officer

Connect Logistics; Lahore; On-site; PKR 600,000 - 1,200,000; Full time

Job summary

Connect Logistics in Lahore is seeking an IT Officer to oversee system operations, security hardware, and user support. The role covers LAN/WAN maintenance, surveillance systems, biometric attendance, and IP PABX setups to ensure uninterrupted IT services.

You will provide first-level user support, install/configure hardware and software, manage network infrastructure, and conduct IT security audits. Strong hardware/software knowledge and proactive problem-solving are essential.

Qualifications

• Must possess relevant IT knowledge and problem-solving abilities.
• Strong customer service and communication skills.
• Familiarity with hardware, software, and network troubleshooting.

Responsibilities

• User Support & Troubleshooting: Provide first-level support for hardware, software, and network issues across the organization via email, phone, or remote assistance.
• System Installation & Configuration: Install, configure, and maintain computer hardware, software applications, printers, scanners, and peripheral devices.
• Network & Infrastructure Maintenance: Administer local area networks (LANs) and wide area networks (WANs) to ensure maximum network security, speed, and connectivity.
• Security & Surveillance Systems: Handle installation, monitoring, and troubleshooting for CCTV cameras, DVR/NVR, POE switches, IP-based cameras, IP PABX, and Biometric Attendance Systems.
• IT Security & Audits: Implement security policies, enforce data protection procedures, and conduct routine IT security audits and risk assessments.
• Procurement & Asset Management: Maintain accurate documentation and inventory records for all IT equipment, assisting in the selection and procurement of new IT devices and services.

Job description

As an IT Officer, you will serve as the primary technical point of contact for system operations, security hardware, and user support. You will be responsible for maintaining our network integrity (LAN/WAN), managing site surveillance systems (CCTV, DVR/NVR, IP Cameras), overseeing biometric attendance and IP PABX setups, and keeping all administrative IT equipment running without interruption.

Responsibilities

• User Support & Troubleshooting: Provide first-level support for hardware, software, and network issues across the organization via email, phone, or remote assistance.
• System Installation & Configuration: Install, configure, and maintain computer hardware, software applications, printers, scanners, and peripheral devices.
• Network & Infrastructure Maintenance: Administer local area networks (LANs) and wide area networks (WANs) to ensure maximum network security, speed, and connectivity.
• Security & Surveillance Systems: Handle installation, monitoring, and troubleshooting for CCTV cameras, DVR/NVR, POE switches, IP-based cameras, IP PABX, and Biometric Attendance Systems.
• IT Security & Audits: Implement security policies, enforce data protection procedures, and conduct routine IT security audits and risk assessments.
• Procurement & Asset Management: Maintain accurate documentation and inventory records for all IT equipment, assisting in the selection and procurement of new IT devices and services.

Requirements

• User Support & Troubleshooting: Provide first-level support for hardware, software, and network issues across the organization via email, phone, or remote assistance.
• System Installation & Configuration: Install, configure, and maintain computer hardware, software applications, printers, scanners, and peripheral devices.
• Network & Infrastructure Maintenance: Administer local area networks (LANs) and wide area networks (WANs) to ensure maximum network security, speed, and connectivity.
• Security & Surveillance Systems: Handle installation, monitoring, and troubleshooting for CCTV cameras, DVR/NVR, POE switches, IP-based cameras, IP PABX, and Biometric Attendance Systems.
• IT Security & Audits: Implement security policies, enforce data protection procedures, and conduct routine IT security audits and risk assessments.
• Procurement & Asset Management: Maintain accurate documentation and inventory records for all IT equipment, assisting in the selection and procurement of new IT devices and services.