IT Intern

HumanTek; Karachi Division; On-site; PKR 167,000 - 246,000; Full time

Job summary

HumanTek is hiring an IT Intern to support the IT department in Karachi. The role offers hands-on experience with daily IT operations, troubleshooting, and system maintenance, with high potential for permanent placement based on performance.

The intern will gain exposure to hardware, software, Windows OS, networking basics, and IT assets in a fast-paced environment. Fresh graduates and students are encouraged to apply.

Qualifications

• Currently pursuing a diploma or bachelor's in CS/IT.
• Fresh graduates are encouraged to apply.
• Basic hardware, software, and OS knowledge.
• Familiarity with Windows and Office.
• Basic networking concepts and IT troubleshooting.

Responsibilities

• Provide first-level technical support for hardware, software, and networks.
• Troubleshoot desktops, laptops, printers, and peripherals.
• Escalate complex issues to senior IT staff.
• Install and maintain IT equipment.
• Support IT asset management and setup new employees.
• Follow IT policies and security guidelines.
• Participate in training and learn new technologies.

Skills

Communication skills

Teamwork

Problem-solving

Adaptability

Education

Pursuing Diploma/Bachelor in CS/IT

Tools

Ticketing systems

Windows OS

Microsoft Office

Networking basics

Job description

Employment Type: Internship (Leading to Permanent Employment Based on Performance)

Shift: Night Shift (10:00 PM – 7:00 AM)

Reports To: IT Manager / IT Team Lead

Company Overview

HumanTek is a global IT services, digital solutions, and business consulting company headquartered in Karachi, Pakistan, with a growing presence across the United States, United Kingdom, and UAE. Alongside technology and business solutions, HumanTek provides recruitment and staffing services to help organizations identify, attract, and hire top talent. Our mission is to connect businesses with exceptional professionals while delivering a seamless and results-driven hiring experience.

Position Summary

The IT Intern will support the day-to-day operations of the IT Department by assisting with technical support, hardware and software troubleshooting, system maintenance, and IT infrastructure tasks. This internship is designed for students and fresh graduates seeking practical industry experience while developing technical and professional skills in a fast-paced work environment. High-performing interns may be considered for permanent employment upon successful completion of the internship.

Key Responsibilities

Technical Support & Troubleshooting

• Provide first-level technical support for hardware, software, and network-related issues.
• Troubleshoot desktop, laptop, printer, and peripheral device problems.
• Assist employees with Microsoft Windows and Microsoft Office-related technical issues.
• Assist employees with Microsoft Windows and Microsoft Office-related technical issues.
• Escalate complex technical issues to senior IT team members when required.

System Administration & Maintenance

• Install, configure, and maintain computers, printers, and other IT equipment.
• Perform routine system maintenance, software installations, and updates under supervision.
• Assist in monitoring system performance and ensuring smooth day-to-day IT operations.
• Support user account setup and basic system configuration tasks.

IT Operations & Asset Management

• Assist with IT inventory management, asset tracking, and equipment allocation.
• Prepare and configure systems for new employees.
• Help maintain organized documentation of IT assets and technical procedures.
• Ensure IT equipment is properly maintained and operational.
• Work closely with the IT team to support ongoing projects and operational activities.
• Follow established IT policies, procedures, and security guidelines.
• Participate in technical training sessions and continuously improve technical knowledge.
• Demonstrate a proactive attitude and willingness to learn new technologies and tools.

Requirements

• Intermediate qualification or currently pursuing a Diploma, Bachelor’s degree, or equivalent studies in Computer Science, Information Technology, Software Engineering, or a related field.
• Fresh candidates are encouraged to apply.
• Basic understanding of computer hardware, software, and operating systems.
• Familiarity with Microsoft Windows and Microsoft Office applications.
• Basic knowledge of networking concepts and IT troubleshooting.
• Good communication, interpersonal, and problem-solving skills.
• Ability to work independently and collaboratively in a team environment.
• Willingness to learn, adapt, and work in a fast-paced professional environment.
• Availability to work the Night Shift (10:00 PM – 7:00 AM).

Preferred Qualifications

• Up to 3 months of internship or relevant hands-on IT experience.
• Basic knowledge of computer networking, system maintenance, and hardware troubleshooting.
• Familiarity with IT support tools and ticketing systems is a plus.
• Understanding of basic cybersecurity practices and IT best practices.
• Enthusiastic, self-motivated, and eager to build a career in Information Technology.