Job Description – IT Engineer
Position: IT Engineer
Location:Karachi -Factory
Job Summary
We are looking for an experienced IT Engineer to manage and administer Windows and Linux servers hosted on a Sangfor HCI environment. The successful candidate will be responsible for the end-to-end administration, maintenance, security, and performance of virtual servers/VMs and the underlying IT environment.
Key Responsibilities
- Perform installation, configuration, and administration of Windows and Linux servers/VMs hosted on the Sangfor HCI environment.
- Manage the complete lifecycle of virtual machines (VMs), including provisioning, configuration, maintenance, and decommissioning.
- Configure and manage operating systems and server roles according to business requirements.
- Implement and maintain server security, hardening, access controls, and security best practices.
- Manage OS patching, updates, upgrades, and security fixes.
- Monitor server/VM performance, availability, capacity, and resource utilization.
- Troubleshoot and resolve server, OS, VM, and application-related issues.
- Manage and monitor server backups, restore processes, and backup-related activities.
- Perform routine server maintenance, health checks, and general administration.
- Maintain proper documentation of server configurations, changes, incidents, and IT infrastructure.
- Coordinate with internal IT teams and vendors for infrastructure-related issues and technical support.
- Ensure server availability, reliability, and compliance with organizational IT policies.
Required Skills & Experience
- Bachelor's degree in Computer Science, IT, or a related field.
- Having atleast 2 to 4 years of experience.
- Relevant experience in Windows and Linux server administration.
- Hands-on experience managing virtual servers/VMs in an HCI environment, preferably Sangfor HCI.
- Strong knowledge of Windows Server and Linux operating systems.
- Experience in server security, hardening, patch management, monitoring, and troubleshooting.
- Good understanding of virtualization and server infrastructure.
- Experience with backup and recovery solutions.
- Good analytical and problem-solving skills.
Preferred / Added Advantage
- Knowledge and practical experience with Microsoft 365.
- Knowledge of networking concepts, including TCP/IP, DNS, DHCP, VLANs, routing, and switching.
- Experience with network and infrastructure troubleshooting.
- Relevant IT certifications such as Microsoft, Linux, CCNA, or virtualization/HCI certifications would be an advantage.
Key Competencies
- Strong troubleshooting and problem-solving skills
- Good communication and coordination skills
- Ability to work independently and as part of a team
- Strong attention to detail
- Ability to manage multiple IT infrastructure tasks and prioritize critical issues
- Proactive approach to system availability, security, and performance