ISO Quality Assurance Manager

Translation Empire Ltd; Rawalpindi Cantonment; On-site; PKR 1,800,000 - 2,800,000; Full time

Job summary

A leading management consultancy in Rawalpindi Cantonment is seeking a qualified professional to lead the development and implementation of Integrated Management Systems compliant with ISO standards. The ideal candidate will have over 4 years of experience in quality management, a relevant bachelor's degree, and certifications in ISO standards. You will be responsible for ensuring compliance and driving operational efficiency in a full-time office setting, with a market-competitive salary offered.

Qualifications

• 4+ years of progressive experience in QMS across ISO standards.
• Expertise in interpreting ISO standards in various contexts.
• Strong communication and leadership skills.
• Expertise in interpreting ISO standards and practical application across contexts.
• Proven track record in internal and external audits and certification processes.
• Strong analytical skills with ability to assess complex processes and drive improvements.
• Excellent communication, leadership, and stakeholder management skills.

Responsibilities

• Lead development and maintenance of Integrated Management Systems compliant with ISO standards.
• Conduct risk assessments and implement strategies for compliance and quality.
• Provide training and guidance to employees on ISO standards.
• Identify opportunities for IMS improvement and drive initiatives.
• Conduct risk assessments and mitigate risks related to quality, continuity, environment, and health & safety.
• Coordinate internal audits and external certification activities.
• Provide training to employees on ISO standards and IMS usage.
• Establish metrics for IMS performance and drive continuous improvement.
• Communicate IMS performance to stakeholders and coordinate audits.

Skills

ISO standards application

Audit management

Risk assessment

Analytical skills

Stakeholder management

Education

Bachelor’s degree in Quality Management or related field

Relevant certifications in ISO standards

Tools

Lead Auditor / Implementor ISO 9001:2015, 22301, 45001, 14001

Job description

Responsibilities

• Lead the development, implementation, and maintenance of Integrated Management Systems (IMS) compliant with ISO 9001, ISO 22301, ISO 14001, and ISO 45001 standards.
• Ensure the quality, business continuity, environmental, health and safety processes align with ISO 9001, 22301, 14001 and 45001 standards including other applicable regulations.
• Develop and refine policies, procedures, and guidelines aligned with ISO standards to ensure compliance and efficiency in operations.
• Identify opportunities for improvement within the IMS and drive initiatives to enhance operational efficiency and compliance.
• Conduct risk assessments and implement strategies to mitigate risks associated with quality, continuity, environment, and occupational health and safety.
• Communicate and ensure adherence to all the ISO standards and integrated management system across the organization.
• Implement corrective and preventive actions and ensure accurate and timely reporting to regulatory authorities.
• Develop and maintain change control, business continuity, incident response, disaster recovery and crisis management plans and procedures.
• Conduct regular drills and exercises to test the effectiveness of the quality control, health and safety, environmental, continuity and recovery plans.
• Provide training and guidance to employees to ensure awareness and understanding of ISO standards and their application within the organization.
• Promote a culture of quality, continuity, environment and safety awareness and compliance.
• Establish and maintain systems for monitoring and measuring the performance of Integrated Management System.
• Analyze data to identify trends, evaluate the effectiveness of IMS, and drive continuous improvement.
• Plan and conduct regular internal audits to assess compliance with ISO standards.
• Communicate IMS performance to internal and external stakeholders.
• Engage with employees and management to gather feedback and address concerns regarding implementation of IMS.
• Coordinate external audits by certification bodies and regulatory agencies.
• Ensure the organization's readiness for external assessments and certifications.

Qualifications

• Bachelor’s degree in Quality Management, Business Administration, or a related field.
• Relevant certifications in ISO standards (e.g., Lead Auditor / Implementor ISO 9001:2015, 22301, 45001, 14001) are highly preferred.
• 4+ years of progressive experience in implementing and managing QMS, preferably across ISO 9001, 22301, 14001, and 45001 standards.
• Expertise in interpreting ISO standards and their practical application within diverse organizational contexts.
• Proven track record in conducting internal and external audits, and managing certification processes.
• Strong analytical skills with the ability to assess complex processes and drive improvements.
• Excellent communication, leadership, and stakeholder management skills

Work details

• Work mode: Work from Office.
• Shift Time: 12pm-9pm. (UK 8am-5pm)
• Location: DHA Sector F Dha 1 Rwp
• Salary: Market Competitive.