International Client Manager

Winnors Recruitment; Lahore; On-site; PKR 1,800,000 - 3,000,000; Full time

Benefits offered by this job

Lunch provided onsite

Coffee and tea on site

Job summary

Winnors Recruitment is seeking an International Business Management Resource to join our team in Lahore to support UK clients from our Johar Town office. The role focuses on managing client relationships, coordinating cross-border processes, and ensuring smooth communication across borders.

Ideal candidates have 3+ years in business management with international exposure, strong English communication, and the ability to work independently within a fast-paced, dynamic environment.

Qualifications

• 3+ years of experience in business management or related role.
• Experience with international client handling is preferred.
• Excellent written and verbal English communication skills.

Responsibilities

• Manage client relationships and coordinate cross-border processes.
• Act as main point of contact for international clients.
• Provide regular updates and reports to senior management.
• Collaborate with sales/marketing to identify growth opportunities.
• Draft proposals, contracts, and business correspondence.
• Handle client escalations promptly and diplomatically.

Skills

Client relationships

English communication

Cross-cultural communication

Negotiation

Time management

Independent worker

Education

UK LLB qualification (desirable)

Job description

Job Description:

Join Winnors Remote Staff and work for UK clients directly from our offices in Johar Town, in Lahore. Our client is seeking a highly motivated and results-oriented International Business Management Resource to join our dynamic team. This role plays a vital part in supporting our international operations by managing client relationships, coordinating business processes, and ensuring smooth communication across borders.

Responsibilities:

• Utilise excellent communication skills to conduct business discussions via phone calls, emails, and video conferences.
• Building and maintaining strong, long-lasting client relationships based on trust and satisfaction.
• Acting as the main point of contact for clients, coordinating with internal teams to ensure client expectations are met and exceeded.
• Handling client escalations and resolving issues promptly to maintain client satisfaction.
• Providing regular updates and reports to senior management on client feedback and satisfaction levels.
• Collaborating with the sales and marketing teams to identify opportunities for business growth and expansion within existing client accounts.
• Draft clear and concise business correspondence, including proposals, contracts, and reports.
• 3+ years of experience in a business management or related role, ideally with international exposure.
• A UK LLB qualification (desirable but not mandatory).
• Prior experience in business management or client services, with a focus on international clientele.
• Exceptional problem-solving skills and the ability to handle client issues and escalations with tact and diplomacy.
• Excellent written and verbal communication skills in English, with the ability to articulate complex information clearly and concisely.
• Proficiency in business communication and email etiquette.
• Strong organizational and time management skills, with the ability to manage multiple tasks simultaneously.
• Ability to work independently and as part of a team.
• Familiarity with international business practices and cultural considerations (a plus).
• Competitive salary and benefits package.
• Opportunity to work in a fast-paced and dynamic environment.
• Be part of a growing and successful team.
• Daily provision of lunch, fruits, tea, and coffee onsite.