ICT Support Executive

Buch International; Multan; On-site; PKR 700,000 - 950,000; Full time

Job summary

Buch International Hospital in Multan is hiring an ICT Support Executive to maintain the hospital's IT infrastructure and support staff. The role involves troubleshooting, system installation, user assistance, and ensuring security, performance, and regular backups across networks, CCTV, and PABX systems.

The ideal candidate holds a Bachelor's degree in Computer Science and has at least 3 years of ICT/IT support experience, with strong communication and teamwork to thrive in a hospital setting.

Qualifications

• Bachelor's degree in Computer Science or related field.
• Minimum 3 years of ICT/IT support experience.
• Experience with network management, CCTV and PABX systems.

Responsibilities

• Provide technical support and maintain the organization's IT infrastructure.
• Troubleshoot issues, install/configure systems and support users.
• Ensure system security and performance, conduct regular backups.
• Assist staff with IT requirements to ensure smooth hospital operations.
• Work with Fortinet firewalls, CCTV and PABX setups as needed.

Skills

Troubleshooting

Windows OS

MS Office

Networking

PC hardware

Fortinet firewall

CCTV

PABX systems

Communication

Teamwork

Education

Bachelor's degree in Computer Science

Tools

Windows OS

MS Office

Fortinet

CCTV

PABX systems

Networking

PC hardware

Job description

Multan, Pakistan Full-time Buch International Hospital

Company Description

Buch International Hospital established as a 250-bedded state-of-the-art facility, is a multidisciplinary institute providing comprehensive medical and surgical care under one roof. With a singular focus on providing high-quality and most compassionate care to each and every patient, we have fostered a culture of innovation and sustainability. BIH is committed to providing timely and evidence-based care without compromising on quality and achieving standards of excellence in all aspects of patient care. To remain at the forefront of medicine, our patient care is an amalgamation of innovative techniques and state-of-the-art medical care. Patient-centeredness, safety, efficiency, quality, and equity – are at the heart of all our operations. We are changing the culture of healthcare practices in Southern Punjab based on our patient-centric approach and work ethos; Patient First!. We as a team, from CEO to housekeeper, focus on creating positive patient journey experiences where the patient feels safe & experiences excellent services. At BIH everyone is a “Care Provider”. With great care and compassion, we have designed & mapped our patient journey experiences to identify and build upon all patient touchpoints during each stage of interaction to augment both; patient engagement and satisfaction.

Job Description

The ICT Support Executive is responsible for providing technical support and maintaining the organization's IT infrastructure, including computer systems, networks, software, hardware, CCTV, PABX telephone systems, and data backup processes. The role involves troubleshooting technical issues, installing and configuring systems, supporting users, ensuring system security and performance, conducting regular backups, and assisting staff with IT-related requirements to ensure smooth hospital operations. Key Skills: Strong troubleshooting and technical support skills. Knowledge of Windows OS, MS Office, networking, and PC hardware. Experience with network management and firewall solutions (preferably Fortinet). Hands-on experience with CCTV and PABX systems. Excellent communication, analytical, and problem-solving abilities. Strong teamwork, time management, and attention to detail.

Qualifications

Bachelor's degree (16 years of education) in Computer Science or a related field.

Additional Information

Experience: Minimum 3 years of relevant ICT/IT support experience.