HRIS And HR Operations Specialist

Murkez Technologies; Pakistan; On-site; PKR 900,000 - 1,300,000; Full time

Job summary

Murkez Technologies is seeking an HRIS & HR Operations Specialist to manage HR systems, employee data, and end-to-end HR operations in a large-scale retail environment.

The role focuses on data accuracy, system efficiency, LOA management, payroll coordination, and HRIS configuration, partnering with Payroll and Finance to ensure seamless processes across markets.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field.
• 2-5 years of experience in HR operations and/or HRIS roles.
• Experience with HR systems (e.g., WFM, HRMS, payroll systems).
• Basic to intermediate SQL knowledge preferred.

Responsibilities

• HRIS management and system support including data validation and updates.
• Handle HR operations across lifecycle events, LOA, payroll coordination and reporting.
• Manage LOA records, case management, and payroll-collaboration.
• Coordinate with Payroll, Finance and Operations for system changes.
• Ensure data integrity and compliance across HR platforms.

Skills

Data accuracy

Analytical thinking

Stakeholder mgmt

Multitasking

Education

Bachelor's degree in HR/BA

Tools

WFM systems

HRMS

Payroll systems

SQL (basic-intermediate)

Job description

Job Description:

The HRIS & HR Operations Specialist is responsible for managing HR systems, employee data, and end-to-end HRoperations across a large-scale retail environment. This role ensures data accuracy, system efficiency, and seamlessexecution of HR processes including employee lifecycle changes, leave of absence (LOA) management, payrollcoordination, and HRIS configuration.

Key Responsibilities:

HRIS Management & System Support

• Maintain and validate data between HR systems.
• Configure and support Workforce Management (WFM) systems.
• Manage HRMS ticketing system and resolve system-related issues.
• Perform system updates, testing, and enhancements as required.
• Ensure data integrity and compliance across HR platforms.

HR Operations

• Manage employee lifecycle transactions including promotions, terminations, and demotions.
• Process pay rate changes and adjustments.
• Conduct HR audits in different markets.
• Handle backdated PTO (Paid Time Off) updates.
• Oversee HR inbox and provide timely support for employee and manager queries.
• Handle I-9 verification and employee documentation compliance.
• Generate and maintain HR and payroll-related reports.

Leave of Absence (LOA)

Administration

• Maintain accurate LOA records and case management.
• Open, track, and resolve LOA cases in HR systems.
• Coordinate with Payroll to ensure accurate employee pay during LOA.
• Troubleshoot LOA-related issues and ensure timely resolution.
• Manage high-volume LOA processes across the organization.
• Support system configuration updates related to LOA in HRIS/WFM.

Cross-Functional Collaboration

• Partner with Payroll, Finance, Sales, Marketing, and Operations teams.
• Support workforce managers with system configurations and updates.
• Act as backup for LOA Manager and provide coverage when needed.
• Assist with special HR and business projects as assigned by leadership.

Process Improvement & Project Support

• Identify opportunities to streamline HR processes and improve efficiency.
• Support large-scale HRIS and operational projects.
• Ensure smooth implementation of system changes and updates.
• Contribute to cost-effective and scalable HR solutions.

Key Performance Expectations

• Ensure accurate and timely processing of HR transactions.
• Maintain high data integrity across all HR systems.
• Provide responsive support to internal stakeholders.
• Improve process efficiency and reduce system errors.

Requirements

• Bachelors degree in Human Resources, Business Administration, or related field.
• 2-5 years of experience in HR operations and/or HRIS roles.
• Experience with HR systems (e.g., WFM, HRMS, payroll systems).
• Basic to intermediate SQL knowledge preferred.

Skills & Competencies

• Strong analytical and problem-solving skills.
• High attention to detail and data accuracy.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong communication and stakeholder management skills.
• Knowledge of HR processes, compliance, and documentation.
• System configuration and troubleshooting expertise.