Hospitality Ops Lead: Events & Service

Nadeems Buffet; Lahore; On-site; PKR 45,000 - 75,000; Full time

Job summary

Nadeem's Buffet in Lahore is seeking a seasoned restaurant supervisor to manage front-of-house operations and buffet presentation during shifts. You will lead service staff, ensure guest satisfaction, coordinate with kitchen and events teams, and monitor standards.

The role requires at least 3 years in hospitality, strong organisational skills, and a customer-first mindset. Weekend and holiday availability is expected; Urdu and English proficiency preferred.

Qualifications

• Minimum 3 years in restaurant/hospitality operations with supervisory responsibility.
• Strong knowledge of front-of-house service and buffet operations.
• Ability to schedule, supervise, motivate, and evaluate teams in fast-paced settings.
• Understanding of food safety, hygiene, inventory control, waste reduction and cost management.
• Excellent communication and problem-solving with a customer focus.
• Willingness to work weekends, holidays, and peak periods.
• Urdu and working English preferred.

Responsibilities

• Manage front-of-house and restaurant operations during assigned shifts.
• Lead, schedule, train, and coach service staff to deliver efficient hospitality.
• Monitor buffet presentation, food availability, cleanliness, table service, and guest flow.
• Handle guest feedback and resolve service concerns professionally and promptly.
• Coordinate with kitchen, service, purchasing, and event teams to support quality.
• Control operating costs, reduce waste, and follow cash-handling and inventory procedures.
• Ensure compliance with food safety, hygiene, workplace safety, and company standards.
• Support planning and execution of private events, celebrations, and high-volume service periods.
• Prepare shift reports and communicate operational issues and improvement opportunities to management.

Skills

Front-of-house operations

Buffet operations

Guest relations

Event coordination

Team supervision

Cost management

Food safety

Job description

Nadeem's Buffet in Lahore is seeking a seasoned restaurant supervisor to manage front-of-house operations and buffet presentation during shifts. You will lead service staff, ensure guest satisfaction, coordinate with kitchen and events teams, and monitor standards.

The role requires at least 3 years in hospitality, strong organisational skills, and a customer-first mindset. Weekend and holiday availability is expected; Urdu and English proficiency preferred.