Healthcare Field Ops Lead: Data Collection & Coaching

IQVIA; Karachi Division; On-site; PKR 1,339,200 - 2,008,800; Full time

Job summary

IQVIA in Gujranwala is seeking a field operations supervisor to oversee the day-to-day activities of a Data Collectors team involved in primary data collection. You will recruit physicians and other healthcare professionals, build long-term clinician relationships, and guide junior staff through administrative and data collection tasks.

You will monitor quality metrics, serve as an ambassador to external contacts, and act as the internal liaison for physician queries, with travel as required to

Qualifications

• Graduate degree or equivalent.
• Minimum 3 years of experience in Sales, preferably in Pharmaceutical companies.
• Strong relationship-building skills with healthcare professionals.
• Good analytical and problem-solving abilities.
• Willing to travel as required for the role.

Responsibilities

• Recruit physicians and other primary healthcare professionals to collect primary data.
• Build long term relationships with physicians and other primary healthcare professionals.
• Complete administrative tasks related to data collection such as time management, reporting etc.
• Provide support and guidance on existing projects and studies for more junior staff, and provide coaching for more junior staff in their roles.
• Act as an ambassador for the company to external contacts including physicians and other stakeholders.
• Act as the main point of contact internally for physician and healthcare professional queries.
• Monitor key metrics for quality, speed and efficiency to drive internal and external client satisfaction.

Skills

Relationship building

Analytical thinking

Sales experience

Travel willingness

Education

Graduate degree or equivalent

Job description

IQVIA in Gujranwala is seeking a field operations supervisor to oversee the day-to-day activities of a Data Collectors team involved in primary data collection. You will recruit physicians and other healthcare professionals, build long-term clinician relationships, and guide junior staff through administrative and data collection tasks.

You will monitor quality metrics, serve as an ambassador to external contacts, and act as the internal liaison for physician queries, with travel as required to