Healthcare CSR — Inbound Calls & Appointment Scheduling

Rise Social Inc.; Saddar; On-site; PKR 3,320,000 - 4,979,000; Full time

Job summary

Rise Social Inc. is hiring a Customer Sales Representative (CSR) to support patients in the U.S. healthcare sector from Rawalpindi. The role is full-time on-site with US time-zone scheduling, and you will handle inbound calls and appointment coordination.

The ideal candidate has 1–2 years of customer service experience, excellent spoken English with a clear American accent, and strong communication skills to ensure accurate information and a positive patient experience.

Qualifications

• 1–2 years of customer service experience.
• Excellent spoken English with American accent.
• Experience in inbound calls and appointment scheduling.
• Knowledge of US healthcare operations is a plus.

Responsibilities

• Answer inbound patient calls professionally.
• Schedule, confirm, and reschedule appointments.
• Maintain patient information and appointment records.
• Ensure a positive patient experience through clear communication.

Skills

Customer service

English communication

Phone support

Job description

Rise Social Inc. is hiring a Customer Sales Representative (CSR) to support patients in the U.S. healthcare sector from Rawalpindi. The role is full-time on-site with US time-zone scheduling, and you will handle inbound calls and appointment coordination.

The ideal candidate has 1–2 years of customer service experience, excellent spoken English with a clear American accent, and strong communication skills to ensure accurate information and a positive patient experience.