- Own the enterprise revenue target and lead the team responsible for winning and growing large, strategic accounts.
- Drive the full sales cycle for complex, high-value deals in Pakistan and international markets.
- Build long-term relationships with senior client stakeholders.
- The ideal candidate is a proven, quota-carrying sales leader with a strong record of closing large deals and building disciplined sales teams.
- Experience in the IT industry (software, SaaS, IT services or system integration) is highly preferred.
Key Responsibilities:
Revenue and Sales Strategy
- Own the annual enterprise revenue and margin targets, and build a clear sales plan to achieve them.
- Define target accounts, segments and territories in line with business priorities.
- Develop account plans for top clients, covering growth opportunities, risks and relationship maps.
- Work with leadership on pricing strategy, discount policy and commercial guidelines.
- Lead the full sales cycle for large, complex deals: discovery, solution shaping, proposal, negotiation and closure.
- Personally lead and close strategic, high-value opportunities.
- Navigate multi-stakeholder buying processes involving business, IT, technical and procurement teams.
- Negotiate contracts, commercial terms and service-level agreements within approved limits.
Key Account Growth
- Grow revenue from existing key accounts through upselling, cross-selling and renewals.
- Build trusted, long-term relationships with C-level and senior stakeholders at client organizations.
- Monitor client satisfaction and work with the delivery teams to resolve issues quickly.
- Spot early warning signs of churn and put recovery plans in place.
- Recruit, lead, coach and develop a high-performing team of account managers and sales specialists.
- Set individual quotas and KPIs, and conduct regular pipeline and performance reviews.
- Run deal reviews and win/loss analysis to improve team effectiveness.
- Build a strong sales culture focused on accountability, client value and ethical selling.
Sales Operations and Forecasting
- Establish a structured, repeatable sales process and methodology.
- Ensure accurate pipeline management and forecasting in the CRM.
- Deliver reliable monthly and quarterly forecasts to senior leadership.
- Track and improve key sales metrics such as win rate, deal size and sales-cycle length.
Cross-functional Collaboration
- Work with the pre-sales and technical teams to design solutions that meet client needs.
- Partner with the delivery teams to ensure smooth handover and successful project execution.
- Work with marketing on campaigns, events and lead generation for target accounts.
- Coordinate with business development on new-market opportunities and partner-led deals.
Reporting and Governance
- Report sales performance, forecasts, risks and market feedback to executive leadership.
- Ensure sales activities follow company policies, contract approvals and compliance requirements.
Key Performance Indicators
- Revenue: Achievement of annual and quarterly enterprise revenue targets.
- Margin: Gross margin on closed deals against approved targets.
- Key Accounts: Revenue growth and retention within top key accounts.
- Pipeline: Pipeline coverage (e.g. 3x target) and forecast accuracy.
- Win Rate: Win rate, average deal size and sales-cycle length.
- Team: Percentage of team members meeting quota, and team retention.
Qualifications and Experience
Education
- Bachelor's degree in Business Administration, Marketing, Engineering, Computer Science or a related field.
- MBA or an equivalent postgraduate qualification is strongly preferred.
Experience
- 12+ years of B2B enterprise sales experience, including at least 5 years leading sales teams.
- IT industry experience is highly preferred: software, SaaS, IT services, cloud, digital transformation or system integration.
- Consistent record of meeting or exceeding sales quotas, with verifiable figures.
- Proven success closing large, multi-stakeholder deals with long sales cycles.
- Experience managing and growing key enterprise accounts.
- Experience building and scaling a sales team and sales process.
Preferred
- Strong existing relationships with enterprise clients in Pakistan and/or the Middle East.
- Experience selling to telecom, banking, government or large enterprise clients.
- Training in a recognized sales methodology (e.g. MEDDIC, Challenger, Solution Selling, SPIN).
Skills and Competencies
Functional and Technical
- Enterprise and consultative solution selling.
- Key account management and account planning.
- Contract negotiation and commercial structuring.
- Sales forecasting, pipeline management and CRM use (e.g. Salesforce, HubSpot, Dynamics).
- Understanding of IT solutions, services and delivery models.
Leadership and Behavioral
- Results-driven, with a strong sense of ownership of targets.
- Excellent communication, presentation and negotiation skills in English; Arabic is an advantage.
- Credible with senior executives and able to influence complex decisions.
- Strong coach and people leader who builds high-performing teams.
- Resilient, persistent and calm under pressure.
- High standards of integrity and professional ethics.
Key Working Relationships
- Internal:CEO/MD
- Business Development team
- Pre-sales, Technical and Delivery teams
- Finance and Legal
- Marketing
- External:Enterprise clients (C-level, IT, business and procurement leaders)