Guest Experience Concierge - Hospitality Pro, Lahore

Vertexglobal; Lahore; On-site; PKR 3,151,000 - 4,264,000; Full time

Job summary

Vertexglobal in Lahore is seeking a professional Concierge to deliver outstanding guest service, assist with check-in/check-out, and offer local recommendations. The role emphasizes hospitality excellence and guest satisfaction.

The position requires strong communication, organizational skills, and the ability to multitask in a fast-paced environment. A minimum of 2 years in hospitality or customer service is preferred, with a valid Pakistan work permit ideally held by the candidate.

Qualifications

• Minimum of 2 years experience in hospitality or customer service
• Excellent communication and organizational skills
• Ability to multitask and work under pressure
• Familiarity with local attractions and dining options
• Fluent in English (knowledge of other languages is a plus)

Responsibilities

• Greet guests upon arrival and assist with check-in/check-out process
• Provide recommendations for local attractions, events, and dining options
• Make reservations for guests as requested
• Arrange transportation for guests as needed
• Handle any inquiries or concerns from guests promptly and professionally
• Maintain the cleanliness and organization of the lobby area
• Coordinate with other hotel departments to ensure guest satisfaction

Skills

Communication skills

Organizational skills

Multitasking

Under pressure

English fluency

Job description

Vertexglobal in Lahore is seeking a professional Concierge to deliver outstanding guest service, assist with check-in/check-out, and offer local recommendations. The role emphasizes hospitality excellence and guest satisfaction.

The position requires strong communication, organizational skills, and the ability to multitask in a fast-paced environment. A minimum of 2 years in hospitality or customer service is preferred, with a valid Pakistan work permit ideally held by the candidate.