GTM Operations & Strategy Specialist

Gomotive

Islamabad

Hybrid

PKR 1,200,000 - 1,800,000

Full time

4 days ago

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Job summary

Motive is seeking a Business Strategy & Operations Specialist to support GTM Operations through Jira dashboard management, ticket hygiene, and operational reporting. You will maintain dashboards, filters, queues, and reporting views that provide visibility into request volume, ownership, aging, priorities, blockers, and delivery progress.

This Islamabad-based hybrid role aligns with U.S. Eastern Time hours, with at least 3 days of in-office presence required each week.

Qualifications

0-2 years in business operations or data-focused roles.
Hands-on Jira and ticketing systems experience.
Strong Google Sheets or Excel skills.
Clear communication and reliability.
Familiarity with Salesforce, Confluence, Tableau, SQL is a plus.

Responsibilities

Maintain Jira dashboards, filters, queues, subscriptions, access, and documentation.
Build reporting views for backlog, aging, workload, status, priorities, and throughput.
Review tickets for accurate information, ownership, priority, routing, and status.
Identify and follow up on stale, duplicate, blocked, unassigned, or incorrectly routed tickets.
Prepare recurring Jira updates for team meetings and stakeholder reviews.
Perform basic QA on dashboard data and ticket fields.
Document processes and identify opportunities for standardization or automation.
Partner with analysts, managers, requestors, and cross-functional stakeholders to resolve issues and improve operational visibility.