GSCaaS Solutions Architect: Design & Value Delivery

Zones IT Solutions; Islamabad; On-site; PKR 2,790,000 - 5,022,000; Full time

Benefits offered by this job

Life insurance

Optional health insurance

EOBI

Pension scheme

Complimentary meals

In-house gym

Job summary

Zones IT Solutions in Islamabad seeks a Solution Architect - GSCaaS to design tailored service solutions, engage clients, and guide projects from scoping to turnover.

You will collaborate with Sales, Supply Chain, Solution Engineering, and Project Management to translate requirements into scalable offerings, document SOWs, and create pricing models while ensuring alignment with client goals and company policy.

Qualifications

• Proven experience in solution design for managed services or GSCaaS environments.
• Ability to translate client requirements into scalable service solutions.
• Experience documenting requirements, scope, and pricing.
• Strong project and stakeholder management skills.
• Comfort working across Sales, Supply Chain, Engineering, and PM.

Responsibilities

• Understand and analyze client's requirements around Zones GSCaaS Solution offering.
• Document and monitor client’s services requirements and goals.
• Work closely with other support functions including Sales, Supply chain, Solution Engineering, Project Management, and SMEs to design solutions.
• Propose and upsell value added services as per the customer’s current need which could add value for the customer and their end-users.
• Account for possible project challenges on constraints including risks, timeline, change management, product availability, resources, and scope.
• Work closely with project management teams for project turn over.
• Work with customer stakeholders to ensure their goals align and abide by our organizational policies.
• Create and provide a detailed Statement of Working, change request requests, pricing calculators of the proposed solution listing down scope of all the required services and related service pricing.
• Define clear goals for all aspects of a project and in-scope service.

Skills

Solution design

Pre-sales

Service delivery

Cross-functional collaboration

Stakeholder engagement

Documentation (SOWs)

Job description

Zones IT Solutions in Islamabad seeks a Solution Architect - GSCaaS to design tailored service solutions, engage clients, and guide projects from scoping to turnover.

You will collaborate with Sales, Supply Chain, Solution Engineering, and Project Management to translate requirements into scalable offerings, document SOWs, and create pricing models while ensuring alignment with client goals and company policy.