Growth-Driven Client Success Trainee

Zones, LLC; Islamabad; On-site; PKR 600,000 - 1,000,000; Full time

Benefits offered by this job

Life insurance

Optional health insurance

EOBI

Voluntary pension scheme

Complimentary meals

In-house gym access

Job summary

Zones, LLC is seeking a Client Success Manager Trainee in Pakistan. The role focuses on ensuring client satisfaction, processing orders, building relationships, addressing customer needs, managing inventory, and contributing to project management efforts.

Requirements include a graduate degree, 2–3 years of experience in enterprise sales, and excellent communication and organizational skills. The position emphasizes autonomy in a dynamic IT services environment and offers growth opportunities.

Qualifications

• Graduate – Any Specialization.
• Experience in Enterprise level sales.
• Strong customer service skills and commitment to meet or exceed customer requirements.
• Excellent organization and process expertise.
• Ability to work in a fast-paced environment and meet deadlines.
• Excellent verbal and written communication skills.
• Ability to negotiate, influence, and persuade.
• Analytical with problem-solving skills.
• Ability to work with little or no supervision.
• Minimum 2-3 years of experience.

Responsibilities

• Order Fulfillment – Process orders and quotes in a timely and accurate manner.
• Relationship Building – Interact and build relationships with customers daily.
• Customer Service – Provide for customer operational and reporting needs.
• Sourcing – Process, coordinate and manage off-catalog customer requests.
• Project Management – Conduct account planning and coordination of needs.
• Focus on new accounts for the first 6 months and at-risk accounts on the Service Desk.

Skills

Enterprise sales

Customer service

Organization skills

Communication skills

Deadline-driven

Education

Bachelor's degree

Job description

Zones, LLC is seeking a Client Success Manager Trainee in Pakistan. The role focuses on ensuring client satisfaction, processing orders, building relationships, addressing customer needs, managing inventory, and contributing to project management efforts.

Requirements include a graduate degree, 2–3 years of experience in enterprise sales, and excellent communication and organizational skills. The position emphasizes autonomy in a dynamic IT services environment and offers growth opportunities.