Client Success Trainee — Relationship & Order Lead (Evenings)

Zones IT Solutions; Islamabad; On-site; PKR 446,000 - 670,000; Full time

Benefits offered by this job

Life insurance

Health insurance

EOBI

Pension scheme

Complimentary meals

In-house gym

Job summary

Zones IT Solutions, a global IT solutions provider, is seeking a Client Success Manager Trainee in Islamabad. You’ll process orders, build strong client relationships, manage inventory, and support project coordination in a fast-paced environment while working autonomously.

The role emphasizes customer service excellence, relationship management, and a proactive approach to expanding key accounts. Ideal candidates have enterprise sales experience and solid communication skills.

Qualifications

• Experience in enterprise level sales.
• Strong customer service skills and client focus.
• Excellent organization skills and process expertise.
• Able to work in a fast-paced environment with deadlines.
• Excellent verbal and written communication skills.
• Ability to negotiate, influence, and persuade.
• Analytical with strong problem-solving abilities.
• Self-motivated with minimal supervision.
• Bachelor's degree in business administration or related field.
• Minimum 2-3 years of experience.

Responsibilities

• Order Fulfillment – Process orders and quotes in a timely and accurate manner.
• Relationship Building – Interact with customers daily.
• Customer Service – Support operational and reporting needs.
• Sourcing – Manage off catalog requests.
• Project Management – Account planning and coordination.
• Develop new accounts and manage at-risk accounts on the Service Desk.

Skills

Enterprise sales

Customer service

Organization

Communication

Negotiation

Problem solving

Independence

Experience 2-3 years

Education

Bachelor's degree in business administration

Graduate – Any Specialization

Job description

Zones IT Solutions, a global IT solutions provider, is seeking a Client Success Manager Trainee in Islamabad. You’ll process orders, build strong client relationships, manage inventory, and support project coordination in a fast-paced environment while working autonomously.

The role emphasizes customer service excellence, relationship management, and a proactive approach to expanding key accounts. Ideal candidates have enterprise sales experience and solid communication skills.