Client Success & Account Growth Manager

Zones IT Solutions; Islamabad; On-site; PKR 2,400,000 - 4,200,000; Full time

Benefits offered by this job

Life insurance

Health insurance

EOBI

Pension plan

Complimentary meals

In-house gym

Job summary

Zones IT Solutions is seeking a Client Success Manager in Pakistan to ensure client satisfaction and success. You will handle order processing, build relationships, address customer needs, manage inventory, and contribute to project management in a fast-paced, autonomous role.

The candidate should have a Bachelor's in business administration or related field, 2–3 years of experience, and strong communication, negotiation, and analytical skills.

Qualifications

• Bachelor's degree in business administration or any field
• Minimum 2-3 years of experience in enterprise level sales
• Experience in enterprise level sales and customer relationship management
• Strong customer service skills and commitment to meet or exceed customer requirements
• Excellent organization skills and process expertise
• Ability to work in a fast-paced environment and meet aggressive deadlines
• Excellent verbal and written communication skills
• Ability to negotiate, influence, and persuade
• Analytical with excellent problem-solving skills
• Ability to work with little or no supervision

Responsibilities

• Order Fulfillment – Process orders and quotes in a timely and accurate manner.
• Relationship Building – Interact and build relationships with customers daily.
• Customer Service – Provide for Customer operational and reporting needs.
• Sourcing – Process, coordinate and manage off-catalog customer requests.
• Project Management – Conduct account planning and coordination of needs.
• Primary focus on new accounts for the first 6 months and at-risk accounts on the Service Desk.

Skills

Enterprise sales

Customer service

Organization skills

Communication skills

Negotiation

Problem-solving

Self-motivation

Education

Bachelor's degree in business administration or any field

Job description

Zones IT Solutions is seeking a Client Success Manager in Pakistan to ensure client satisfaction and success. You will handle order processing, build relationships, address customer needs, manage inventory, and contribute to project management in a fast-paced, autonomous role.

The candidate should have a Bachelor's in business administration or related field, 2–3 years of experience, and strong communication, negotiation, and analytical skills.