Global Virtual Assistant & Customer Support Specialist

Recruit AI; Lahore; On-site; PKR 335,000 - 670,000; Full time

Job summary

Hi-Tech Outsourcing in Lahore is seeking a Customer Support Specialist / Virtual Assistant to be the frontline ambassador of the customer experience. You will handle calls, emails, and live chat with professionalism, perform virtual assistant duties, manage appointments, and maintain records in CRM systems.

Fresh graduates with strong English, willingness to learn, and the ability to work independently are encouraged.

Qualifications

• Excellent English communication across multiple channels.
• Fresh graduates with strong command of English will be considered.
• Ability to work independently and learn new software and processes.

Responsibilities

• Handle inbound and outbound customer calls professionally and efficiently.
• Respond to inquiries via live chat and email, maintaining high customer satisfaction.
• Manage appointment scheduling and calendar organization for clients.

Skills

English communication

Customer service

Multitasking

Tools

CRM systems

Job description

Hi-Tech Outsourcing in Lahore is seeking a Customer Support Specialist / Virtual Assistant to be the frontline ambassador of the customer experience. You will handle calls, emails, and live chat with professionalism, perform virtual assistant duties, manage appointments, and maintain records in CRM systems.

Fresh graduates with strong English, willingness to learn, and the ability to work independently are encouraged.