Online Consultant

SummitLogic; Lahore; On-site; PKR 3,945,000 - 5,337,000; Full time

Job summary

SummitLogic in Lahore is seeking a highly motivated Online Consultant to advise clients via online channels. This contract role involves understanding client needs, providing solutions, and maintaining strong relationships through email, chat, and video calls. Training and support are provided to the right candidate.

No prior experience required, but strong English communication, problem-solving, and time management are valued. Visa eligibility is preferred for candidates based in Lahore.

Qualifications

• Bachelor's degree in a relevant field.
• Excellent communication skills in English both written and verbal.
• Strong problem-solving and critical-thinking abilities.
• Ability to multitask and manage time effectively.
• Sales or customer service experience is a plus but not required.
• Must have visa/work authorization in Lahore.

Responsibilities

• Communicate with clients via online channels (email, chat, video, social media).
• Assess client needs and provide appropriate solutions and recommendations.
• Stay updated on industry trends to ensure accurate advice.
• Build relationships and maintain high customer satisfaction.
• Collaborate with team to improve processes and achieve goals.
• Meet or exceed sales targets set by the company.

Skills

Communication skills

Problem-solving

Time management

Multitasking

Sales experience

Education

Bachelor's degree in Business/Marketing/Psychology

Job description

We are seeking a highly motivated and dynamic Online Consultant to join our team in Lahore. As an Online Consultant you will be responsible for providing expert advice and assistance to our clients through online channels. This is a contract job with a competitive salary of 1500$.

We welcome individuals without prior experience to apply for this position as we are willing to provide training and support to the right candidate. Preference will be given to candidates who have their own visa.

Key Responsibilities

• Communicate with clients through various online channels such as email, chat, video conferencing and social media
• Understand and assess client needs and provide appropriate solutions and recommendations
• Keep up-to-date with industry trends and developments to ensure accurate and relevant advice
• Build relationships with clients and maintain a high level of customer satisfaction
• Collaborate with team members to improve processes and achieve overall business goals
• Meet or exceed sales targets set by the company

Requirements

• Bachelor's degree in a relevant field e.g. Business, Marketing, Psychology
• Excellent communication skills in English both written and verbal
• Strong problem-solving skills and ability to think critically
• Ability to multitask and manage time effectively
• Proven experience in sales or customer service is a plus but not required
• Must have own visa or be eligible for work authorization in Lahore

If you are passionate about helping others, have strong communication skills and are looking for an exciting opportunity in the online consulting industry we would love to hear from you.