Global IT Deployment Coordinator — Customer-Focused & Detail-Oriented

Zones, LLC; Islamabad; On-site; PKR 1,004,000 - 1,451,000; Full time

Benefits offered by this job

Life insurance

Optional health insurance

EOBI

Voluntary pension scheme

Complimentary meals

In-house gym

Job summary

Zones, LLC is seeking a Project Coordinator to deliver superior customer service for top-tier clients. The role focuses on managing deployment schedules, coordinating with multiple internal teams, and ensuring accurate order processing and shipment status.

The ideal candidate holds a Bachelor’s degree in IT/Business Administration, demonstrates strong organizational skills, and can work with ambiguity while meeting tight deadlines. Shift timing is 8 PM to 5 AM PKT.

Qualifications

• Bachelor’s degree in IT/Business Administration or related field.
• Strong customer service skills.
• Excellent organization skills and process expertise.
• Ability to deal with ambiguity.
• Excellent verbal and written communication skills.
• Ability to meet aggressive deadlines.
• Analytical with problem-solving skills.
• Team-oriented and able to work with little supervision.

Responsibilities

• Coordinate deployment processes.
• Coordinate with multiple internal teams via CRM, FTM, CIM, AX, Kinaxis, ServiceNow.
• Understand order processing with attention to detail including quality checks and shipment status.
• Work in a team environment.
• Develop understanding of inventory management principles.
• Manage project tools (e.g., Client dashboards, Smartsheets, MS Excel).
• Drive deployment requirements through Kinaxis and handle changes.
• Project management experience is a plus.

Skills

Strong customer service

Excellent organization

Ambiguity handling

Verbal and written communication

Meeting deadlines

Analytical thinking

Team orientation

Independent work

Education

Bachelor’s degree in IT/Business Administration

Tools

CRM

FTM

CIM

AX

Kinaxis

ServiceNow

Smartsheets

MS Excel

Job description

Zones, LLC is seeking a Project Coordinator to deliver superior customer service for top-tier clients. The role focuses on managing deployment schedules, coordinating with multiple internal teams, and ensuring accurate order processing and shipment status.

The ideal candidate holds a Bachelor’s degree in IT/Business Administration, demonstrates strong organizational skills, and can work with ambiguity while meeting tight deadlines. Shift timing is 8 PM to 5 AM PKT.