Project Coordinator

Zones, LLC; Islamabad; On-site; PKR 1,004,000 - 1,451,000; Full time

Benefits offered by this job

Life insurance

Optional health insurance

EOBI

Voluntary pension scheme

Complimentary meals

In-house gym

Job summary

Zones, LLC is seeking a Project Coordinator to deliver superior customer service for top-tier clients. The role focuses on managing deployment schedules, coordinating with multiple internal teams, and ensuring accurate order processing and shipment status.

The ideal candidate holds a Bachelor’s degree in IT/Business Administration, demonstrates strong organizational skills, and can work with ambiguity while meeting tight deadlines. Shift timing is 8 PM to 5 AM PKT.

Qualifications

• Bachelor’s degree in IT/Business Administration or related field.
• Strong customer service skills.
• Excellent organization skills and process expertise.
• Ability to deal with ambiguity.
• Excellent verbal and written communication skills.
• Ability to meet aggressive deadlines.
• Analytical with problem-solving skills.
• Team-oriented and able to work with little supervision.

Responsibilities

• Coordinate deployment processes.
• Coordinate with multiple internal teams via CRM, FTM, CIM, AX, Kinaxis, ServiceNow.
• Understand order processing with attention to detail including quality checks and shipment status.
• Work in a team environment.
• Develop understanding of inventory management principles.
• Manage project tools (e.g., Client dashboards, Smartsheets, MS Excel).
• Drive deployment requirements through Kinaxis and handle changes.
• Project management experience is a plus.

Skills

Strong customer service

Excellent organization

Ambiguity handling

Verbal and written communication

Meeting deadlines

Analytical thinking

Team orientation

Independent work

Education

Bachelor’s degree in IT/Business Administration

Tools

CRM

FTM

CIM

AX

Kinaxis

ServiceNow

Smartsheets

MS Excel

Job description

Company Overview:

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT. TM

Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.

Position Overview:

Project Coordinator is a key role to delivering customer service directly to our top tier clients in order to achieve a high degree of customer satisfaction and meeting customer’s SLA expectations for projects. This role requires a highly-motivated individual with the ability to deal with ambiguous requests, manage ongoing deployment schedules and handle multiple competing priorities.

What you’ll do as the Project Coordinator:

Employees employed in the role of Project Coordinator shall be required to apply their independent minds and demonstrate intellectual abilities in their decision-making.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Coordination of the deployment processes.

• Coordinating with multiple internal teams via multiple tools (CRM, FTM, CIM, AX, Kinaxis, ServiceNow)
• Understand Order Processing with attention to detail including quality checking, releasing and monitoring shipment status
• Working in a team environment
• Developing firm understanding of the principles and best practices of inventory management.
• Managing project tools including enterprise, such as Client dashboards, Smartsheets and MS Excel
• Drive all deployment requirements through demand planning tools (Kinaxis) including order processing, schedule changes, order changes, and Internal changes.
• Project management experience is a plus

EDUCATION/CERTIFICATION:

Bachelor’s degree in IT/Business Administration or any other related field

CERTIFICATES/LICENSES, ETC:

• N/A

REQUIRED EXPERIENCE:

• Strong customer service skills
• Excellent organization skills and process expertise
• Ability to deal with ambiguity.
• Excellent verbal and written communication skills
• Ability to meet aggressive deadlines
• Analytical with excellent problem-solving skills
• Very driven, team-oriented and active participant in accomplishing team goals
• Ability to work with little or no supervision

Zones offers a comprehensive Benefits package

At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.

We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.

Shift Timings: 8 PM to 5 AM (PK Time)

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