Global HR Strategy Lead for Tech & MSP

Mobiz Inc; Karachi Division; On-site; PKR 5,000,000 - 8,000,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits

Job summary

Mobiz is seeking a Senior HR Manager to lead Human Resources across regional and global fronts. You will partner with leadership on workforce planning, talent acquisition, employee engagement, performance management, compensation & benefits, and HR compliance.

The ideal candidate has 10+ years in HR, preferably in IT/tech/managed services, with strong knowledge of Pakistan employment practices. This on-site role is based in Karachi, Pakistan.

Qualifications

• Bachelor's/Master's degree in Human Resources, Business Administration, Management, or a related field.
• Professional HR certification such as CHRP, CIPD, SHRM, or equivalent is preferred.
• 10+ years of progressive HR experience, including significant experience in a senior/managerial HR role.
• Previous experience in IT, technology, software, consulting, telecommunications, cybersecurity, or managed services is strongly preferred.
• Experience working with a global/multinational organization.
• Strong knowledge of Pakistan employment practices, HR compliance, and compensation practices.
• Experience supporting and recruiting technical/engineering teams is highly desirable.

Responsibilities

• Lead and manage the HR functions in alignment with global HR strategy and business objectives.
• Partner with senior leadership on workforce planning, organizational structure, succession planning, retention, and organizational development.
• Develop and implement HR policies, processes, and initiatives to support business growth and employee experience.
• Provide HR insights, workforce analytics, and recommendations to senior management.
• Lead workforce planning and recruitment strategies for technical and non-technical positions.
• Oversee hiring for technology functions including Cloud, Cybersecurity, SOC/NOC, ServiceNow, Data & AI, Infrastructure, and other IT roles.
• Build talent pipelines for critical and hard-to-fill positions.
• Partner with hiring managers to identify workforce requirements, skill gaps, and future talent needs.
• Oversee the complete employee lifecycle, including onboarding, HR operations, employee records, attendance, leave, HRIS, and offboarding.
• Lead HR operations and ensure effective employee support across the region.
• Drive effective utilization of HR systems such as BambooHR and continuously improve HR processes.
• Lead performance management, employee engagement, recognition, learning & development, and retention initiatives.
• Support managers in setting goals, managing performance, and developing their teams.
• Develop career development and succession planning initiatives.
• Analyze employee feedback and implement actions to strengthen organizational culture.
• Act as a trusted advisor to employees and managers on HR matters.
• Manage employee relations, grievances, disciplinary matters, and conflict resolution.
• Ensure compliance with applicable employment laws, company policies, and statutory requirements.
• Oversee compensation, benefits, salary benchmarking, and HR vendor management.
• Work closely with HR and business leaders across Pakistan, Saudi Arabia, the Middle East, the US, and other Mobiz locations.
• Ensure alignment between regional HR practices and Mobiz's global policies and objectives.
• Support regional HR initiatives and cross-border workforce requirements where applicable.

Skills

Strategic HR leadership

Talent acquisition

Employee relations

Performance management

Organizational development

Stakeholder management

Communication & negotiation

Education

Bachelor's/Master's degree in HR or related field

HR certification such as CHRP, CIPD, SHRM

Tools

BambooHR

HRIS

Payroll systems

Job description

Mobiz is seeking a Senior HR Manager to lead Human Resources across regional and global fronts. You will partner with leadership on workforce planning, talent acquisition, employee engagement, performance management, compensation & benefits, and HR compliance.

The ideal candidate has 10+ years in HR, preferably in IT/tech/managed services, with strong knowledge of Pakistan employment practices. This on-site role is based in Karachi, Pakistan.