Front Desk Officer

Daftarkhwan; Lahore; On-site; PKR 223,000 - 357,000; Full time

Job summary

Daftarkhwan in Lahore is seeking a friendly Front Desk/Receptionist to warmly greet members and guests, manage calls and emails, and guide new members through orientation to Daftarkhwan's services and culture.

You will handle scheduling, bookings, and inquiries, ensuring smooth communication between teams and members, while helping coordinate community events and maintaining a tidy, welcoming workspace.

Qualifications

• Education requirement: intermediate or bachelor's degree in any field.
• Fresh graduate or up to 1 year of customer-facing experience.
• Excellent verbal and written communication.
• Proactive problem-solver with strong organizational abilities.

Responsibilities

• Greet and assist members, guests, and visitors with a warm, professional first impression.
• Manage calls, emails, and inquiries in a timely and organized manner.
• Welcome new members and guide them through orientation to services and culture.
• Handle scheduling, bookings, and general inquiries to ensure smooth coordination.
• Coordinate community events and activities to boost engagement and networking.
• Monitor cleanliness and appearance of the workspace and coordinate issue resolution.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Proactive problem-solving

Team player

Education

Intermediate or Bachelor's degree

Job description

• Greet and assist members, guests, and visitors, ensuring a warm and professional first impression.
• Manage calls, emails, and queries efficiently, maintaining a well-organized and presentable reception area.
• Welcome new members, guide them through orientation, and introduce them to Daftarkhwan's services and culture.
• Handle scheduling, bookings, and general inquiries, ensuring effective communication between teams and members.
• Assist in coordinating community events and activities that enhance engagement and promote networking opportunities.
• Monitor the cleanliness, functionality, and overall appearance of the workspace, coordinating with the relevant teams to address any issues.

Key Responsibilities

• Greet and assist members, guests, and visitors, ensuring a warm and professional first impression.
• Manage calls, emails, and queries efficiently, maintaining a well-organized and presentable reception area.
• Welcome new members, guide them through orientation, and introduce them to Daftarkhwan's services and culture.
• Handle scheduling, bookings, and general inquiries, ensuring effective communication between teams and members.
• Assist in coordinating community events and activities that enhance engagement and promote networking opportunities.
• Monitor the cleanliness, functionality, and overall appearance of the workspace, coordinating with the relevant teams to address any issues.

About you

If the below sounds like you, we'd love to hear from you!

• Intermediate or bachelor's degree in any field.
• Fresh graduate or up to 1 year of experience in customer-facing roles such as front desk operations, hospitality, or community management.
• Exceptional communication and interpersonal skills.
• Proactive problem-solver with the ability to handle situations effectively.
• Strong organizational skills and the ability to multitask efficiently.
• Enthusiastic about fostering a welcoming and collaborative environment.
• A team player with a positive attitude and strong relationship-building abilities.