Front Desk Officer

Daftarkhwan; Islamabad; On-site; PKR 223,000 - 391,000; Full time

Benefits offered by this job

Equal opportunity employer

Open, collaborative environment

Job summary

Daftarkhwan in Islamabad seeks a Front Desk Officer to be the welcoming face of the coworking space. This full-time, on-site role involves greeting members, handling inquiries, and guiding newcomers through Daftarkhwan's services and culture.

You will manage calls, emails, and bookings while ensuring a smooth reception experience and effective inter-team communication. A strong communicator with a customer-focused mindset will thrive here.

Qualifications

• Intermediate or bachelor's degree in any field.
• Fresh graduate or up to 1 year of customer-facing experience (front desk, hospitality, or community management).
• Exceptional communication and interpersonal skills.
• Proactive problem-solver with the ability to handle situations effectively.
• Strong organizational skills and the ability to multitask efficiently.
• Enthusiastic about fostering a welcoming and collaborative environment.
• A team player with a positive attitude and strong relationship-building abilities.

Responsibilities

• Greet and assist members, guests, and visitors, ensuring a warm and professional first impression.
• Manage calls, emails, and queries, maintaining a well-organized reception area.
• Welcome new members, guide orientation, and introduce them to Daftarkhwan's services and culture.
• Handle scheduling, bookings, and general inquiries, ensuring effective communication between teams.
• Assist in coordinating community events and activities that enhance engagement and networking opportunities.
• Monitor the cleanliness, functionality, and appearance of the workspace, coordinating with relevant teams to address issues.

Skills

Communication

Interpersonal skills

Organization

Multitasking

Problem solving

Team player

Relationship-building

Education

Intermediate or Bachelor's degree

Job description

Daftarkhwan is one of the pioneers of coworking spaces in Pakistan. Operating in 3 cities within Pakistan, Daftarkhwan is a meeting point for entrepreneurs, startups, and enterprising companies, delivering high-end agile workplaces, suited for the evolving needs of the modern day. Providing our members with exclusive vibrant spaces, making their work seamless, while simultaneously building a cohesive community through our vast but easily accessible network.

About the role:

Daftarkhwan is seeking enthusiastic and dedicated Front Desk Officers to become the welcoming face of Daftarkhwan. This is a full-time, on-site job in Islamabad. As the first point of contact for members and visitors, you will play a crucial role in ensuring smooth operations and creating an exceptional experience for all who walk through our doors.

Key Responsibilities:

Greet and assist members, guests, and visitors, ensuring a warm and professional first impression.

Manage calls, emails, and queries efficiently, maintaining a well-organized and presentable reception area.

Welcome new members, guide them through orientation, and introduce them to Daftarkhwan's services and culture.

Handle scheduling, bookings, and general inquiries, ensuring effective communication between teams and members.

Assist in coordinating community events and activities that enhance engagement and promote networking opportunities.

Monitor the cleanliness, functionality, and overall appearance of the workspace, coordinating with the relevant teams to address any issues.

About you:

If the below sounds like you, we'd love to hear from you!

Intermediate or bachelor's degree in any field.

Fresh graduate or up to 1 year of experience in customer-facing roles such as front desk operations, hospitality, or community management.

Exceptional communication and interpersonal skills.

Proactive problem-solver with the ability to handle situations effectively.

Strong organizational skills and the ability to multitask efficiently.

Enthusiastic about fostering a welcoming and collaborative environment.

A team player with a positive attitude and strong relationship-building abilities.

Life at Daftarkhwan:

Being a Daftarkhwan team member isn't your average run-of-the-mill. Here you'll brush shoulders with those who dare to dream and do. A community of leaders, idealists, rockstars, and magicians from a variety of career paths, ensuring a network of diverse individuals who continue learning from and empowering others. At Daftarkhwan we're focused on building an army of leaders. We like to challenge ideas and explore innovative ways of getting things done. Encouraging an open-minded attitude and collaborative work ethic. As an employer, we offer equal opportunity and encourage a democratic and open environment that supports close bonds between our teams and members alike, welcoming individuals from all ethnicities, genders, religions, and orientations in a zero-judgment zone.