Front Desk & Member Experience Specialist

Daftarkhwan; Islamabad; On-site; PKR 223,000 - 391,000; Full time

Benefits offered by this job

Equal opportunity employer

Open, collaborative environment

Job summary

Daftarkhwan in Islamabad seeks a Front Desk Officer to be the welcoming face of the coworking space. This full-time, on-site role involves greeting members, handling inquiries, and guiding newcomers through Daftarkhwan's services and culture.

You will manage calls, emails, and bookings while ensuring a smooth reception experience and effective inter-team communication. A strong communicator with a customer-focused mindset will thrive here.

Qualifications

• Intermediate or bachelor's degree in any field.
• Fresh graduate or up to 1 year of customer-facing experience (front desk, hospitality, or community management).
• Exceptional communication and interpersonal skills.
• Proactive problem-solver with the ability to handle situations effectively.
• Strong organizational skills and the ability to multitask efficiently.
• Enthusiastic about fostering a welcoming and collaborative environment.
• A team player with a positive attitude and strong relationship-building abilities.

Responsibilities

• Greet and assist members, guests, and visitors, ensuring a warm and professional first impression.
• Manage calls, emails, and queries, maintaining a well-organized reception area.
• Welcome new members, guide orientation, and introduce them to Daftarkhwan's services and culture.
• Handle scheduling, bookings, and general inquiries, ensuring effective communication between teams.
• Assist in coordinating community events and activities that enhance engagement and networking opportunities.
• Monitor the cleanliness, functionality, and appearance of the workspace, coordinating with relevant teams to address issues.

Skills

Communication

Interpersonal skills

Organization

Multitasking

Problem solving

Team player

Relationship-building

Education

Intermediate or Bachelor's degree

Job description

Daftarkhwan in Islamabad seeks a Front Desk Officer to be the welcoming face of the coworking space. This full-time, on-site role involves greeting members, handling inquiries, and guiding newcomers through Daftarkhwan's services and culture.

You will manage calls, emails, and bookings while ensuring a smooth reception experience and effective inter-team communication. A strong communicator with a customer-focused mindset will thrive here.